Guidance

HM Land Registry portal: alternative despatch address

How to add an alternative despatch address in the portal.

Applies to England and Wales

HM Land Registry will issue despatch documents electronically for applications dealt with manually at a local office. If this is not possible, the documents will be issued to your default variable Direct Debit (VDD) postal address or DX address recorded on the My Portal homepage.

Once you’ve added an alternative despatch address, we will use that address until you change it again.

Add a new alternative address

Log in to the portal.

Select ‘Administration services’, then ‘Alternative despatch address’.

  1. Select ‘Enter new alternate address’.
  2. Select ‘Next’.
Alternative despatch address portal screen.

Amend an existing address

  1. Select ‘Postal address’ or ‘DX Address’. You can also add an email address by ticking the box.
  2. Enter the address details.
  3. Select ‘Submit’.
Select the type of address you want to have, then add the address details.
Published 19 May 2020