How we are delivering our services and how long we take to process applications.
Applies to England and Wales
Expedite an application (fast-track)
You can ask HM Land Registry to process your application urgently. The expedite process is available for applications where a delay would cause significant issues.
Register queries, such as official search and official copy applications, are operating as usual with many results available instantly. It takes 1 to 2 days if we need to manually handle an application. Searches of the index map can take 2 to 3 days.
Updates to the register
Over half of the applications to update the register, such as changing a name or removing a mortgage, take just over 3 weeks to complete, with most completed in 10 weeks. We know that in some instances applications are taking around 13 weeks to complete.
If you’ve received a request for information (requisition) it will take considerably longer to process, In some instances applications with requisitions can take up to 4 months.
Complex changes and new entries
We complete over half of complex applications, such as first registrations, creating a new lease or transferring part of a property (transfer of part) in around 6 months. We complete most in around 9 months, but some might take a few weeks longer.
Contact HM Land Registry
Our guides answer many of the most common questions.
Business e-services customers can:
- send new information about an application to the caseworker who’s processing it through the portal’s Reply to Requisition function
- use our online Application Enquiry tracker to check the progress of an application
Changes to practice for conveyancers
Conveyancers can use practice guide 80 for information about the changes we’ve made to our practice.
You can verify your identity for land registration purposes with a wide range of professionals including medical doctors, police officers and teachers. This can be done by video conference. For more details, see Practice guide 67A: temporary changes to HM Land Registry’s evidence of identity requirements.
Land Charges applications
We have changed our practice to allow most Land Charges applications to be made by email, through attaching PDF copies of application forms and any supporting evidence. You must have a variable Direct Debit account to be able to do this. A new paragraph 6.1.3 has been added to practice guide 63. The change does not extend to those applications that can already be made through the portal or Business Gateway.
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