Guidance

Accessing HMRC online services using GOV.UK One Login

Find out how GOV.UK One Login will apply to you and when you can expect to start using it.

What GOV.UK One Login is

GOV.UK One Login is a new way of signing in to government services. It provides a simple way for you to sign in and prove your identity using an email address and password.

Over time it will replace all other sign in routes including Government Gateway that many customers and businesses currently use.

What this means for you

You do not need to do anything differently to access HMRC online services, until we prompt you to.

When you sign in to HMRC services there will be an option to select:

  • Government Gateway
  • GOV.UK One Login — you currently cannot sign in using an existing GOV.UK One Login created for a different government service
  • create new sign in details

When you will need to use GOV.UK Login

You will automatically be asked to create a GOV.UK One Login. It will not happen for everyone at the same time, and you do not need to do anything unless we ask you to.

Customers without existing HMRC online sign in details will be among the first to create a GOV.UK One Login.

When you are asked to create a GOV.UK One Login you may need to go through a new authorisation and identity verification process, so will need to have some identification documents ready such as a passport or driving licence.

Updates to this page

Published 27 February 2024
Last updated 13 November 2025 show all updates
  1. If you do not already have access to GOV.UK One Login for HMRC services, you will need to sign in using Government Gateway.

  2. Added Welsh translation.

  3. First published.

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