Using your GOV.UK One Login
Proving your identity with GOV.UK One Login
You’ll need to prove your identity with GOV.UK One Login to use some services. When you do this, your identity information is automatically saved to your GOV.UK One Login.
This means you will not need to prove your identity again next time a service needs to check who you are.
There are 3 ways to prove your identity with GOV.UK One Login:
- with the GOV.UK ID Check app
- by answering security questions online
- at a Post Office
The method you use will depend on your device and which type of photo ID you have.
With the GOV.UK ID Check app
You’ll need one of the following types of photo ID:
- UK photocard driving licence
- UK passport
- non-UK passport with a biometric chip
- UK biometric residence permit (BRP)
- UK biometric residence card (BRC)
- UK Frontier Worker permit
You’ll also need access to a phone with a working camera.
If you’re using an iPhone, it must be running iOS 14 or higher and be either:
- an iPhone 6s or newer if your photo ID is a UK driving licence
- an iPhone 7 or newer if you’re using any other type of photo ID
For an Android phone (for example, Samsung or Google Pixel), it must be running Android 10 or higher.
You’ll get guidance on how to download and use the app.
By answering security questions online
You’ll have to answer some security questions about things like your mobile phone contract, and any bank accounts, credit cards, loans or mortgages you may have.
You also need one of the following types of photo ID:
- UK passport
- UK photocard driving licence
At a Post Office
You’ll be asked to:
- enter details from your photo ID on GOV.UK
- go to a Post Office that offers ‘in branch verification’, where they’ll scan your photo ID and take a photo of you
You’ll get an email about the result of your identity check - usually within a day of going to the Post Office.
You need one of the following types of photo ID:
- UK passport
- non-UK passport
- UK photocard driving licence
- European Union (EU) photocard driving licence
- UK biometric residence permit (BRP)
- national identity photocard from an EU country, Norway, Iceland or Liechtenstein