We develop and maintain relations between the United Kingdom and Zimbabwe.

Check our opening hours

Services for British nationals

Urgent assistance

If you’re in Zimbabwe and you urgently need help (eg if you’ve been attacked, arrested or there has been a death), call +263 4 85855200. If you’re in the UK and concerned about a British national in Zimbabwe, call 020 7008 1500.

Get or renew a passport

The British embassy can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.

If you can’t get a new or replacement passport in time to travel, you may be able to get an emergency travel document.

Get an emergency travel document

You can apply for an emergency travel document (ETD) if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you’re due to travel in the next 24 hours, contact us as soon as possible. Call us before making an appointment if you’ve never applied for a British passport before or if you’re applying for a child under the age of 16.

Book an appointment for an emergency travel document in British Embassy Harare

Travel advice: for information and advice on travelling to Zimbabwe, see travel advice for Zimbabwe.

Get a visa

The British embassy can’t help with visa enquiries.

If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.

If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.

For more information on visas, see UK visas and immigration.

Marriage and civil partnerships

We do not issue certificates of no impediment, affirmations or affidavits of marital status. For information on getting married in Zimbabwe, see getting married abroad.

Register a birth or death

Find out how to register a birth or register a death that occurred in Zimbabwe. You can’t register a birth or death at the embassy or our consulates.

Bereavement support

If the death occurred in Zimbabwe and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.

Read our guidance on coping with death abroad

Support if you’ve been arrested

We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in Zimbabwe. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.

Notarial and documentary services

We offer notarial services including witnessing a signature, administration of oath of allegiance, certification of documents. See the full list of notarial and documentary services we provide.

Legalisation services

Zimbabwe does not provide legalisation services. Read our notarial and documentary services page for more information on legalisation.

Ask the UK government to get a UK document legalised (certified as genuine).

Local service providers

Use our lists of local suppliers and services if you need help in Zimbabwe. Please note that inclusion in these lists does not constitute official endorsement by the British embassy or the UK government.

How else we can help

In addition to the services listed above we can also:

For more information on the services we can provide, see Support for British nationals abroad: A guide.

General information on living in Zimbabwe

What the embassy cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • help you enter a country, for example, if you don’t have a visa or your passport is not valid
  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.
  • get you better treatment in hospital or prison than is given to local people
  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
  • make travel arrangements for you, or find you work or accommodation
  • make business arrangements on your behalf

Consular fees

We charge fees for some of our services. See the full list of consular fees in Zimbabwe

Feedback

For feedback on our services, please email feedback.consular.services@fco.gov.uk or for more detailed information visit our complaints procedure.

Our people

HMA Catriona Laing CB

HMA Catriona Laing CB

British Ambassador to Zimbabwe

Contact us

British Embassy Harare

3 Norfolk Road,
Mount Pleasant,

Harare
Harare
Zimbabwe

To speak to a visa adviser calls cost £1.37 per minute in addition to the standard network charges. Payment is accepted by credit or debit card. You are not charged until you are connected to an adviser.
Cards accepted:
Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit, Maestro

Access and opening times

Corporate information