We represent the British government and people in their relations with Chile.

We play an active role in improving political and economic links between Chile and the UK. Our work includes providing commercial, consular, press and general information services. Apart from the embassy and consulate in Santiago, we also have five honorary consulates based in Arica, Easter Island, Valparaiso, Puerto Montt and Punta Arenas, and six consular agents placed on other Chilean locations.

Our services

Travel advice

Visit our travel advice for Chile for information, news and updates, to ensure you stay safe, avoid problems, and make informed decisions when living or travelling abroad.

Passports and emergency travel documents

How to renew or replace your British passport if you are outside the UK and information on getting replacement travel documents if your passport is lost or stolen.

Emergency travel documents

We may be able to provide an emergency travel document if you can’t get a new or replacement passport in time to travel. If you are due to travel in the next 24 hours, you should contact your nearest consulate.

For all other applications, please check what you must bring with you and if your are in Santiago, then make an appointment using the links below. Please call your nearest consulate for advice before making an appointment if:

  • you have never applied for a British passport before
  • you are applying on behalf of a child

An emergency travel document does not guarantee entry to every country. Read what an emergency travel document does.

Book an appointment for an emergency travel document in Santiago

Information about consular fees


For information on whether you require a visa for the United Kingdom and how to apply, go to the UK Border Agency website.

Births, deaths and marriages

Understanding your legal requirements in Chile and how you can register a birth or death, and information on legal documents for couples marrying or entering into civil partnerships abroad.

Legalisation service

Visit the Legalisation Office website for information on how to get official confirmation that your UK public documentation is genuine, so it can be accepted by foreign authorities. The UK does not require any documents to be legalised for use within the UK.

Notarial and documentary services

Information about the notarial and documentary services available at the British Consulate in Chile. UK law says we have to charge for some services. See our list of consular fees.

List of lawyers and translators/interpreters

A list of English speaking lawyers and translators/interpreters who may be able to help you with official transactions in Chile. Please note that inclusion in this list does not constitute official endorsement by the British Embassy or the UK government.

List of local medical facilities and funeral directors

A list of local medical facilities and funeral directors has been prepared by the British Embassy/Consulate in Santiago for the convenience of British Nationals who may require this service and assistance in Chile. Our aim is to provide our customers with as much relevant information to enable them to make better informed decisions but our lists are not recommendations and should not be treated as such.

Prisoner pack

The British Consulate has prepared an information pack for British prisoners in Chile.

Living in Chile

We also produce a guide for British nationals who live in Chile and need information about services that are not provided by our Consulate, but that you may find useful in specific circumstances.

How else we can help

In addition to the services listed above we can also:

  • issue emergency passports (emergency travel documents)
  • provide information about transferring funds
  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
  • help people with mental illness
  • provide details of local lawyers, interpreters, doctors and funeral directors
  • do all we properly can to contact you within 24 hours of being told that you have been detained
  • offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping
  • contact family or friends for you if you want
  • make special arrangements in cases of terrorism, civil disturbances or natural disasters

What our consulate cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings
  • help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures
  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers
  • get you better treatment in hospital or prison than is given to local people
  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back)
  • make travel arrangements for you, or find you work or accommodation
  • make business arrangements on your behalf

Our people

Fiona Clouder

Fiona Clouder

British Ambassador to Chile

Contact us

British Embassy

Avda. El Bosque Norte 0125,
Las Condes,


Monday to Thursday: 9am to 1pm and 2pm to 5:30pm
Friday: 9am to 1pm

For any emergency involving a British citizen during holidays or out-of-office-hours, please contact +56 2 2370 4100 and your call will be properly re-directed.

You may also send an email to: consularenquiries.santi@fco.gov.uk

Access and opening times

Consular Section

* Monday to Thursday: 9 to 12pm: Submission of new applications for notarial services. BY APPOINTMENT ONLY.
* Friday: Closed for the public.

If you need consular assistance, please contact the British Consulate at the above email address.

For any emergency involving a British citizen during holidays or out-of-office-hours, please contact +56 2 2370 4100 and your call will be properly re-directed.

Access and opening times