The British Embassy in Turkmenistan maintains and develops relations between the UK and Turkmenistan.

Find out more on our UK and Turkmenistan news page.

We provide services to British nationals living in and visiting Turkmenistan. You can access UK government services while in Turkmenistan.

Urgent assistance

If you’re travelling in Turkmenistan, see our Turkmenistan Travel Advice

If you’re in Turkmenistan and you need advice which is not covered by reading our travel advice then you can contact us online.

If you’re in Turkmenistan and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +993 12 36 34 62/64. If you’re in the UK and worried about a British person in Turkmenistan, call 020 7008 5000 (24/7, 365 days a year).

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than 3 weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

You won’t be able to enter or transit Turkmenistan using a UK Emergency Travel Document (ETD). If your ETD has been issued in Turkmenistan, you will need an exit visa from the State Migration Service of Turkmenistan or Department of Visa and Registration before you can travel out of Turkmenistan. This process can take up to 5 working days.

Other consular services

Notarial and documentary services

We may be able to offer notarial services, including administer an oath, affirmation or affidavit; make a certified copy of a document and witness a signature. See the full list of notarial and documentary services we provide

Consular fees

We charge fees for some of our services. See the full list of consular fees in Turkmenistan.

Our people

British Ambassador to Turkmenistan
Stephen Conlon

Contact us


British Embassy Ashgabat

3rd Floor Office Building Four Points Ak Altyn Hotel
Ashgabat
Ashgabat
744001
Turkmenistan

Fax
+99 312 363 465

Telephone
+993 12 36 34 62/64 // +44 20 7008 5000

When calling you may hear a message stating that our offices are closed. However, we are available 24/7. If in need of urgent assistance, please stay on the line and select the option for “calling about an emergency involving a British National’ to speak to an officer.”

Use our contact form for consular enquiries:
www.gov.uk/contact-consulate-ashgabat
For enquiries that are not about consular issues, email: ukembassy.ashgabat@fcdo.gov.uk.

Visa enquiries: https://www.gov.uk/contact-ukvi-inside-outside-uk

If you are having difficulty with the main telephone number for the Embassy, please try any of the following: +993 12 363463, 363464, 363466, 363498 or 363474; or call the FCDO Switchboard in London on +44 (0)20 7008 5000 for assistance.

Access and opening times

Corporate information

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