Consul-General in Shanghai
The British Consulate-General Shanghai exists to promote UK interests in East China and build better links between the two countries.
The British Consulate-General Shanghai works to build wide-ranging and mutually beneficial relations between our two governments and peoples in the areas of trade and investment, science and innovation, education, culture, development, environment and defence. The Consulate General also facilitates the legitimate movement of people between the two countries and offers assistance to British citizens in genuine need.
Areas of jurisdiction under British Consulate-General Shanghai include Shanghai Municipality and provinces of Jiangsu, Anhui and Zhejiang.
Out-of-hours emergency assistance
British nationals who need emergency assistance outside normal office hours should call +86 (10) 5192 4000.
Notarial and documentary services
Information on how to apply for notarial services, such as official documents, certificates, and notes, available at British Consulates in China.
For information on how to apply for your first passport or renew an existing passport, please visit the overseas passport section of this website.
Please note that our consulates cannot deal with individual enquiries about passport applications.
Details of how to get a passport extension or emergency child travel document can be found here. If you want to make an appointment, contact our Consular Section using the details as the foot of this page.
Emergency travel documents
An emergency travel document enables British nationals abroad whose passport is lost/stolen or unavailable because it is being renewed or has been sent for visa application, to make a single or return journey to the UK or another country of residence, via a maximum of five transit countries.
Our Embassy and Consulates do not deal with visa matters. For information on whether you need a visa to travel to the United Kingdom and how to apply, please see the UK Visas & Immigration page.
For all visa enquiries, please contact the UK Visas & Immigration.
Information on visa requirements when travelling to the UK
Registering a birth or death
Understanding your legal requirements in China and how you can register a birth or death, and information on legal documents for couples marrying or entering into civil partnerships abroad.
List of lawyers and interpreters
A list of English speaking lawyers, translators and interpreters who may be able to help you with official translations in China. Please note that inclusion in this list does not constitute official endorsement by the British Embassy or the UK government.
Travel advice for China
Travel advice for China: Information, news and updates to ensure you stay safe, avoid problems, and make informed decisions when living or travelling in China.
Guides we produce
We also produce guides for British nationals who need information about services that are not provided by our Consulates, but that you may find useful in specific circumstances.
- Living in China - a general set of information and links for British nationals who reside in China
- Marriage in China - including details of who you need to talk to and what documents you may require
- Adoption in China - including details of who you need to talk to and what documents you may require.
- Giving birth in China - Advice on how to ascertain nationality for your child
Advice for British Nationals and UK Companies in China - including details of what we can and cannot do if you are involved in a commercial dispute in China.
How else we can help
In addition to the services listed above we can also:
- provide information about transferring funds
- provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
- help people with mental illness
- do all we properly can to contact you within 24 hours of being told that you have been detained
- offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping
- contact family or friends for you if you want
- make special arrangements in cases of terrorism, civil disturbances or natural disasters
UK law says we have to charge for some services. Details of our current fees and the standards of service you can expect to receive are on display in all our consular offices
What our consulates cannot do for you
Although we try to help British nationals in a wide range of situations, we cannot:
- get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings
- help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures
- give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers
- get you better treatment in hospital or prison than is given to local people
- pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back)
- make travel arrangements for you, or find you work or accommodation
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British Consulate-General Shanghai
The British Centre, 17F Garden Square, 968 West Beijing Road,
Telephone (General enquiries only) +86 (0) 21 3279 2000
Fax (General) +86 (0) 21 6279 7651
Fax (Trade & Investment ) +86 (0) 21 6279 7388
Fax (Consular) +86 (0) 21 6279 7658
Monday to Friday, 8.30am to 5.30pm (local time)
Monday, Wednesday, Thursday: 9am to midday/2pm to 4pm (Local time) (Consular)
Tuesday, Friday, 9am to midday (Local time) (Consular)
The Consular Section of the British Consulate-General Shanghai
1702, British Centre, Garden Square, 968 West Beijing Road, Shanghai
Telephone +86 (0) 21 3279 2000
Fax +86 (0) 21 6279 7658
Monday, Wednesday, Thursday: 9am to midday/2pm to 4pm (Local time)
Tuesday, Friday, 9am to midday (Local time)