The British Consulate General in Melbourne represents the UK government and provides services to British nationals in South Australia, Tasmania and Victoria.

We also provide services at the British High Commission Canberra and in Brisbane, Perth and Sydney.

Check our opening hours

Services for British nationals

Urgent assistance

If you’re in South Australia, Tasmania or Victoria and you urgently need help (eg if you’ve been attacked, arrested or lost your passport), call +61 (0)3 9652 1600. If you’re in the UK and concerned about a British national in South Australia, Tasmania or Victoria call 020 7008 1500.

Get or renew a passport

The consulate can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.

If you can’t get a new or replacement passport in time to travel, you may be able to get an emergency travel document.

Get an emergency travel document

You can apply for an emergency travel document (ETD) if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you’re due to travel in the next 24 hours, contact us as soon as possible.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at the British Consulate General in Melbourne.

Travel advice: For information and advice on travelling to Australia see travel advice for Australia.

Get a visa

The consulate can’t help with visa enquiries.

If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa.

If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.

For more information on visas, see UK visas and immigration.

British citizenship

All applications for naturalisation, registration or renunciation of British citizenship are handled by the UK Home Office. Our consulates cannot handle individual enquiries about citizenship or nationality.

Consular registration

You don’t need to register with your nearest consulate. Please read and subscribe to updates on our travel advice. You can also find us on Facebook and follow us on Twitter. In the event of a crisis, we will update you via these social media channels.

Marriage and civil partnerships

For information on getting married in Australia, see getting married abroad.

Register a birth or death

Find out how to register a birth or register a death in Australia. You can’t register a birth or death at the Consulate or High Commission.

UK birth/death/marriage certificates

You must order these direct from the UK: see how to order a birth/death/marriage certificate.

Registering a same-sex marriage

We register same-sex marriages in all our consulates around Australia. See getting married abroad. We no longer register new civil partnerships in our consulates.

You will need to have been living in Australia for seven clear days before you can post notice of your intended marriage, and you must have lived in Australia for 21 clear days in total before your marriage can be solemnised.

What to bring with you:

  • your original passport and your partner’s original passport
  • proof of residence – such as your driving licences, employer’s letters, or bank statements/utility bills
  • the correct fee – see the list of fees
  • proof that your partner is free to marry, if your partner is not a British national

If either of you have been divorced, widowed or in a civil partnership before, you’ll also need either:

  • a decree absolute or final order
  • the death certificate

See getting married abroad for full details.

Book an appointment for notice of marriage in Melbourne

Please note: bookings are reservations only. Please don’t make formal arrangements until our staff have confirmed the date and time.

Convert a civil partnership into a marriage

We can convert an existing civil partnership into marriage. You must have been living in Australia for 28 days. You don’t have to convert your civil partnership into a marriage in the country you formed it in.

What to bring with you:

  • your original passport and your partner’s original passport
  • original civil partnership certificate
  • proof of residence, such as your driving licences, employer’s letters, or bank statements/utility bills
  • the correct fee – see the list of fees

See convert a civil partnership into a marriage for full details.

Book an appointment to convert a civil partnership in Melbourne

Please note: bookings are reservations only. Please don’t make formal arrangements until our staff have confirmed the date and time.

Notice of intended marriage

British nationals who live in Australia and want to marry in another country will need to go to that country to post notice of their marriage there.

See information on getting married overseas.

Bereavement support

If you’re in the country where the death occurred, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.

Read our guidance on coping with death abroad

Support if you’ve been arrested

We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested and will give you a prisoner pack with information for British prisoners in Australia. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.

Notarial services

Our consulates around Australia are unable to carry out notarial acts under the Commissioner of Oaths Act 1889, and on instruction from the Foreign & Commonwealth Office in London.

This includes certifying documents as true copies of originals, administering oaths or taking affidavits. For these or other notarial acts, or the legalising of documents, please contact a notary public.

Legalisation services

The consulate does not provide legalisation services.

Ask the UK government to get a UK document legalised (certified as genuine).

List of lawyers

A list of lawyers is available for British nationals who need legal advice.

List of funeral directors

We provide information on funeral directors for British nationals who need that service.

List of medical facilities/practitioners

We provide information on medical facilities/practitioners for British nationals who need those services.

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds
  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
  • help people with mental illness
  • offer support and help in a range of other cases, such as child abductions, missing people and kidnapping
  • contact family or friends for you if you want
  • make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad

For more information on the services we provide, see Support for British nationals abroad: A guide.

For general information on living in or planning to live in Australia see living in Australia

What our consulates cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • help you enter a country, for example, if you don’t have a visa or your passport is not valid
  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.
  • get you better treatment in hospital or prison than is given to local people
  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
  • make travel arrangements for you, or find you work or accommodation
  • make business arrangements on your behalf

Consular fees

We charge fees for some of our services. See the full list of consular fees in Australia

Contact us

British Consulate General Melbourne

17th Floor, 90 Collins St
Melbourne VIC 3000
Australia

Access and opening times

Corporate information