British Consul General Jerusalem
We develop and maintain relations between the UK the Palestinian Territories and represent British interests in the Palestinian Territories. We work on political, commercial, security and economic interests between the UK and the Palestinian Territories.
The British Consulate General Jerusalem and our office in Gaza provide consular assistance to British nationals in Jerusalem, West Bank and Gaza.
Services for British nationals
If you’re in Jerusalem and the Occupied Palestinian Territories and you urgently need help (eg if you’ve been attacked, arrested or there has been a death), call +972 (0) 2 5414100. If you’re in the UK and concerned about a British national in the Occupied Palestinian Territories, call 020 7008 1500.
Get or renew a passport
The British consulate general can’t help with passport enquiries. Contact Her Majesty’s Passport Office if you need help.
Get an emergency travel document
If you are due to travel in the next 24 hours, contact us as soon as possible.
- are over 16 years old and
- are a British citizen and
- have previously owned a British passport
- over 16 years old but have not owned a British passport before or
- not a British citizen or
- applying for a child under 16 years old
Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at British Consulate-General Jerusalem.
Travel advice: for information and advice on travelling to the Occupied Palestinian Territories
Get a visa
The British Consulate General Jerusalem can’t help with visa enquiries, as we no longer issue visas for the United Kingdom. You can apply for a visa at one of our Visa Application Centres in Jerusalem, Ramallah or Gaza City. Visas are issued at the British Embassy in Amman, which deals with applications made at the Visa Application Centres in the Occupied Palestinian Territories, Jordan, Iraq, and Lebanon.
If you’re not a British national, you may need a visa to travel to the UK. Check if you need a UK visa
If you’re a British national travelling abroad and need to apply for a visa to visit a particular country or check if you need a visa, see the entry requirements on our foreign travel advice for the country you want to visit.
For more information on visas, see UK visas and immigration.
Marriage and civil partnerships
For information on getting married in Jerusalem and the Occupied Palestinian Territories, see getting married abroad.
Register a birth or death
If the death occurred in Jerusalem and the Occupied Palestinian Territories and you’re still in the country, contact us. If you’re in the UK and hear of the death of a relative from a third party, you should contact the Foreign and Commonwealth Office on 020 7008 1500.
Read our guidance on coping with death abroad
Support if you’ve been arrested
We’ll do all we can to contact you within 24 hours of being told that you’ve been detained or arrested, and will give you a prisoner pack with information for British prisoners in the Occupied Palestinian Territories. We cannot get you out of prison, prevent the local authorities from deporting you after your prison sentence, or interfere in criminal or civil court proceedings.
Notarial and documentary services
We offer some notarial services, including administer an oath, affirmation or affidavit, witness a signature and make a certified copy of a document. See the full list of notarial and documentary services we provide.
Read our notarial and documentary services page for more information on legalisation.
Request the UK government to get a UK document legalised (certified as genuine).
Local service providers
Use our lists of local suppliers and services if you need help in Jerusalem and the Occupied Palestinian Territories. Please note that inclusion in these lists does not constitute official endorsement by the British consulate general or the UK government.
How else we can help
In addition to the services listed above we can also:
- provide information about transferring funds
- provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital
- help people with mental illness
- offer support and help in a range of other cases, such as child abductions, missing peopleand kidnapping
- contact family or friends for you if you want
- make special arrangements in cases of terrorism, civil disturbances or natural disasters or other crises abroad
For more information on the services we can provide, see Support for British nationals abroad: A guide.
General information on living in the Occupied Palestinian Territories
What the embassy cannot do for you
Although we try to help British nationals in a wide range of situations, we cannot:
- help you enter a country, for example, if you don’t have a visa or your passport is not valid
- give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers.
- get you better treatment in hospital or prison than is given to local people
- pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you’ll have to pay back)
- make travel arrangements for you, or find you work or accommodation
- make business arrangements on your behalf
We charge fees for some of our services. See the full list of consular fees in the Occupied Palestinian Territories
British Consulate General Jerusalem, main contact