We develop and maintain relations between the United Kingdom and the Palestinian Territories. We deal with a wide range of political, commercial, security and economic questions of interest to the UK and the Palestinian Territories.

The consulate in Jerusalem and its office in Gaza provide consular assistance to British nationals in Jerusalem, West Bank and Gaza.

Our services

Visiting The Occupied Palestinian Territories

Travel advice

Information on staying safe and avoiding problems when living or travelling abroad, with links to our embassies, high commissions and other diplomatic posts across the world.

Out-of-hours emergency assistance

If you are a British national in distress, and having difficulty reaching us on the consular telephone number, please call the FCO Switchboard in London on +44 (0)20 7008 1500 for assistance.

Lost/Stolen Passports

Information about how to get an emergency travel document if your UK passport is lost or stolen.

We are unable to accept applications for emergency travel documents for first time passport applicants. First time passport applicants should apply for a Full Validity Passport and wait for this to issue before making travel plans.

Living/Working in The Occupied Palestinian Territories

Information for British nationals residing in the OPTs and Israel.

Passports

We no longer issue passports at the Consulate. You now need to apply for your passport through the HM Passport Office in Durham. For information on how to apply for your first passport or renew an existing passport, please visit the overseas passport section. Please note that the Consulate cannot deal with individual enquiries about passport applications. For all passport enquiries, please call the Passport Advice Line +44 300 222 0000. Email address: overseasNewportCCC@ips.gsi.gov.uk

Visas for the UK

We no longer issue visas for the United Kingdom at the Consulate General. Visas are issued at the Visa Application Centre in Jerusalem.

You can find out if you need a visa and how to apply on our visa pages.

Notarial and documentary services

Information about notarial and documentary services available at the Consulate in Jerusalem.

Births, deaths

Understanding how to register a birth in Jerusalem and the Occupied Palestinian Territories

Understanding how to register a death in Jerusalem and the Occupied Palestinian Territories

Legalisation Service

How to get official confirmation that your UK public documentation is genuine so it can be accepted by foreign authorities. The UK does not require any documents to be legalised for use within the UK.

List of lawyers and translators

A list of English speaking lawyers and translators who may be able to help you with official transactions in Jerusalem and the Occupied Palestinian Territories. Please note that inclusion in this list does not constitute official endorsement by the British Consulate or the UK government.

How else we can help

In addition to the services listed above we can also:

  • provide information about transferring funds

  • provide appropriate help if you have suffered rape or serious assault, are a victim of other crime, or are in hospital

  • help people with mental illness

  • do all we properly can to contact you within 24 hours of being told that you have been detained. Our prisoner pack explains the Legal and Prison system in the OPTs to British Nationals who are detained in Jerusalem and the OPTs at various stages from arrest through to sentencing and afterwards

  • offer support and help in a range of other cases, such as child abductions, death of relatives overseas, missing people and kidnapping

  • contact family or friends for you if you want

  • make special arrangements in cases of terrorism, civil disturbances or natural disasters

UK law says we have to charge for some services. Details of our current fees and the standards of service you can expect to receive are on display in all our consular offices.

What our Embassy cannot do for you

Although we try to help British nationals in a wide range of situations, we cannot:

  • get you out of prison, prevent the local authorities from deporting you after you have been detained, or interfere in criminal or civil court proceedings

  • help you enter a country, for example, if you do not have a visa or your passport is not valid, as we cannot interfere in another country’s immigration policy or procedures

  • give you legal advice, investigate crimes or carry out searches for missing people, although we can give you details of people who may be able to help you in these cases, such as English-speaking lawyers

  • get you better treatment in hospital or prison than is given to local people

  • pay any bills or give you money (in very exceptional circumstances we may lend you some money from public funds, which you will have to pay back)

  • make travel arrangements for you, or find you work or accommodation

  • make business arrangements on your behalf

Our people

Contact us

British Consulate General Jerusalem, main contact

British Consulate General
19 Nashashibi Street
Sheikh Jarrah Quarter

East Jerusalem 97200
P O Box 19690

Access and opening times

British Information & Services Office

1st Floor, Al-Riyad Tower
Jerusalem Street
Al-Rimal South

Gaza
The Occupied Palestinian Territories

Access and opening times

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