We maintain and develop relations between the UK and the Palestinian Territories. The British Consulate-General in Jerusalem provides services to British nationals living in and visiting Jerusalem and the Occupied Palestinian Territories.

We work on political, commercial, security and economic interests between the UK and the Palestinian Territories.

The British Consulate General Jerusalem and our office in Gaza provide consular assistance to British nationals in Jerusalem, West Bank and Gaza.

You can access UK government services while in the Occupied Palestinian Territories.

Urgent assistance

If you’re in Jerusalem and you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +972 (0) 2 5414100. If you’re in the UK and worried about a British national in the Occupied Palestinian Territories, call 020 7008 1500.

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

If you are due to travel in the next 24 hours, contact us as soon as possible.

Apply online for an emergency travel document if you:

  • are over 16 years old and
  • are a British citizen and
  • have previously owned a British passport

Contact us to apply for an emergency travel document if you are:

  • over 16 years old but have not owned a British passport before or
  • not a British citizen or
  • applying for a child under 16 years old

Once you have contacted us, you will be advised to make an appointment to apply for an emergency travel document at British Consulate-General Jerusalem.

If you live in or close to Tel-Aviv you can apply online for an Emergency Travel Document and make an appointment at the British Embassy in Tel-Aviv.

Please ensure you select the correct option for the Embassy in Tel-Aviv when applying online.

Other consular services

Notarial and documentary services

We offer some notarial services, including administer an oath, affirmation or affidavit, witness a signature and make a certified copy of a document. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in the Occupied Palestinian Territories.

Our people

Contact us

British Consulate General Jerusalem, main contact

British Consulate General
15 Nashashibi Street
Sheikh Jarrah Quarter

Jerusalem
East Jerusalem 97200
P O Box 19690
The Occupied Palestinian Territories

Access and opening times

British Information & Services Office

1st Floor, Al-Riyad Tower
Jerusalem Street
Al-Rimal South

Gaza
The Occupied Palestinian Territories

Access and opening times