The British Consulate General in Jerusalem represents the UK government in Jerusalem, West Bank and Gaza.

We work on political, commercial, security and economic interests between the UK and the Occupied Palestinian Territories.

The British Consulate General Jerusalem and our office in Gaza provide consular assistance to British nationals in Jerusalem, West Bank and Gaza.

Find out more on our UK and The Occupied Palestinian Territories news page. You can access UK government services while in the Occupied Palestinian Territories.

Urgent assistance

If you’re travelling in The Occupied Palestinian Territories, see our OPTs Travel Advice during the coronavirus (COVID-19) pandemic.

If you’re in Jerusalem and you need advice which is not covered by reading our travel advice then you can contact us online.

If you need urgent help (for example, you’ve been attacked, arrested or someone has died), call +972 (0) 2 5414100. If calling out of normal hours, you may hear a message stating that our offices are closed. However, we are available 24/7. If in need of urgent consular assistance, please stay on the line and select the option for ‘calling about an emergency involving a British National (option 4)’ to speak to an officer. If you’re in the UK and worried about a British person in Jerusalem, West Bank, Gaza, call 020 7008 5000 (24/7, 365 days a year).

Get an emergency travel document

You can apply for an emergency travel document if you’re abroad and your passport has been lost or stolen, damaged or expired, and you can’t get a new or replacement passport in time to travel.

Apply online for an emergency travel document

If the person needing the emergency travel document is under 16, a parent or guardian should apply on their behalf.

If you are travelling in more than three weeks, check if you can get a new or replacement passport in time to travel.

If you are not a British citizen or have not had a British passport before

If you’re not sure, check if you’re a British citizen

If you’re not a British citizen but think you may be eligible, contact us to apply for an emergency travel document.

Other consular services

Notarial and documentary services

We offer some notarial services, including administer an oath, affirmation or affidavit, witness a signature and make a certified copy of a British passport. See the full list of notarial and documentary services we provide.

Consular fees

We charge fees for some of our services. See the full list of consular fees in the Occupied Palestinian Territories.

Development work in the Occupied Territories

The UK’s policy goal is to preserve the viability of the two-state solution as the best way to bring stability to the region. The UK also works to mitigate the impact of the occupation on the lives of Palestinians. We are helping develop the institutions of a future Palestinian state to ensure it can effectively deliver services for Palestinian people and act as a partner for peace with Israel.

Find out more in the country profile for The Occupied Palestinian Territories.

UK position on Jerusalem

The position of the UK government has remained constant since April 1950, when the UK extended de jure recognition to the State of Israel, but withheld recognition of sovereignty over Jerusalem pending a final determination of its status. We recognise Israel’s de facto authority over West Jerusalem. In line with Security Council Resolution 242 (1967) and subsequent Council resolutions, we regard East Jerusalem as under Israeli occupation.

Our people

Contact us

British Consulate General Jerusalem, main contact

British Consulate General
15 Nashashibi Street
Sheikh Jarrah Quarter
East Jerusalem 97200
P O Box 19690
The Occupied Palestinian Territories

+972 (0) 2 541 4100 / +44 20 7008 5000

+972 (0) 2 532 2368

+374 10 264301

Use our contact form for consular enquiries:
For enquiries that are not about consular issues, email:

Access and opening times

British Information & Services Office

The Occupied Palestinian Territories


+972 (8) 2641456

+972 (8) 2641457

Access and opening times