Statutory guidance

Work Programme (Universal Credit) provider guidance

The Work Programme is closed, this guidance is for reference only.

• From: Department for Work and Pensions
• Published: 4 September 2015
• Last updated: 11 September 2018
  Show all updates

  1. 11 September 2018

     Revised version of the provider guidance (now version 7) - chapter 5 has been updated with information about the new change of circumstances form (UC78e).

  2. 9 July 2018

     Revised provider guidance (now version 6) - references to Universal Jobmatch have been replaced by the new 'Find a Job' service.

  3. 22 May 2018

     Revised provider guidance (version 5), updated because referrals to Work Choice and Work First Scotland have finished.

  4. 20 February 2018

     Revised provider guidance (version 4), chapter 15 now includes updated contact details for the Independent Case Examiner (ICE).

  5. 11 April 2017

     Revised provider guidance (version 3), chapters 10 and 13 now include information about Work First Scotland.

  6. 31 March 2017

     Revised provider guidance (version 3) - updated because referrals to the programme ended on 31 March 2017. The guidance is now for existing Work Programme participants only.

  7. 6 December 2016

     Published revised 'Work Programme: Universal Credit provider guidance'. Also published 'Form UC VolWorkExp: Voluntary work experience', 'Form UC 78: Change of circumstances' and 'Annex 2: Fair processing notice'.

  8. 20 June 2016

     New version of form UC193: Failure to participate in the Work Programme (version V1, 2016) and completion notes (version V1, 2016).

  9. 4 September 2015

     First published.

This publication was withdrawn on 7 June 2022

The Work Programme has ended. Find other DWP provider guidance.

Documents

[Withdrawn] Work Programme: Universal Credit provider guidance

PDF, 32.5 MB, 186 pages

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC190: Work search and work availability doubt

RTF, 505 KB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC191: Provider refusal of employment referral

RTF, 857 KB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC193: Failure to participate in the Work Programme

RTF, 546 KB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] UC193 completion notes

PDF, 256 KB, 8 pages

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC194: Request to review a sanction for Universal Credit

RTF, 189 KB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC Man 1: Mandatory Activity Notification

RTF, 935 KB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC MEN 1: Mandatory Employment Notification

RTF, 1.04 MB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC MAN 1W (Welsh): Mandatory Activity Notification

RTF, 929 KB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC MEN 1W (Welsh): Mandatory Employment Notification

RTF, 1.05 MB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC VolWorkExp: Voluntary work experience

RTF, 936 KB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Form UC 78: Change of circumstances

RTF, 560 KB

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

[Withdrawn] Annex 2: Fair processing notice

PDF, 121 KB, 2 pages

This file may not be suitable for users of assistive technology.

Request an accessible format

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible.formats@dwp.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This guidance is for DWP Work Programme providers working with Universal Credit claimants.

Read the Work Programme provider guidance (for people not claiming Universal Credit).

Read the Work Programme provider guidance for contract package area 18.