The characteristics of Work Programme providers analysed as part of this study included:
the type of support provided
whether the provider was ‘for profit’ or ‘not for profit’
the characteristics of the supply chain
the degree of competition among subcontractors
the tendency to ‘self-deliver’ rather than subcontract
This research was carried out by the National Institute of Economic and Social Research (NIESR) for the Department for Work and Pensions (DWP) as part of the national evaluation of the Work Programme.
An important limitation of this study is that it cannot prove cause and effect. In other words, differences in provider characteristics may be associated with, but not responsible for, differences in performance.
DWP is committed to using the results from this report in the continuous improvement of the Work Programme and the design of any future programmes.
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