This report brings together and summarises the main evidence from:
- the 2013 and 2014 waves of the Work Programme evaluation about the commissioning model, finance and programme delivery
- provider surveys from 2012, 2013 and 2014
The report explores the impact of the commissioning model on the provider market, the operation of the financial model and programme delivery.
The report draws on:
- qualitative interviews, conducted in 2013 and 2014, with Work Programme prime providers, selected subcontractors and DWP and Jobcentre Plus staff
- national surveys of providers
- an analysis of Work Programme provider market data
DWP will use the results from this report in the continuous improvement of the Work Programme and the design of any future contracts.
The preface notes at the start of the report give an update of the DWP’s response to the research findings.
Other reports in this series
Work Programme evaluation: findings from the first phase of qualitative research on programme delivery
Work Programme evaluation: procurement, supply chains and implementation of the commissioning model
Work Programme evaluation: participant experience
Work Programme evaluation: ‘day one mandation’ of prison leavers
Work Programme statistics
We publish the official Work Programme statistics, including data on referrals, attachments and job outcomes, in the Work Programme statistics series.