Vaccine incident guidance: responding to vaccine errors

This document will help providers and commissioners of immunisation services decide the appropriate response to vaccine incidents.

Applies to England


Vaccine incident guidance: responding to errors in vaccine storage, handling and administration

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This document is intended to be used by a wide range of healthcare professionals, with a role in delivering immunisation programmes, in the investigation and management of vaccine storage or administration incidents. These could include:

  • general practice staff
  • school immunisation providers
  • screening and immunisation teams (SITs)
  • health protection teams (HPTs)
  • healthcare practitioners working in other service areas where immunisations are given

Updates to this page

Published 1 March 2012
Last updated 7 July 2022 + show all updates
  1. Updated guidance.

  2. Updated Appendix D.

  3. Updated advice in section 9.7 and recommendations in pneumococcal vaccines sections in appendix D.

  4. Revised and updated the vaccine incident guidance.

  5. First published.

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