Vaccine incident guidance: responding to vaccine errors

This document will help providers and commissioners of immunisation services decide the appropriate response to vaccine incidents.


Vaccine incident guidance: responding to errors in vaccine storage, handling and administration

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This document is intended to be used by a wide range of healthcare professionals, with a role in delivering immunisation programmes, in the investigation and management of vaccine storage or administration incidents. These could include:

  • general practice (GP) staff
  • school immunisation providers
  • screening and immunisation teams (SITs)
  • health protection teams (HPTs)
  • healthcare practitioners working in other service areas where immunisations are given
Published 1 March 2012
Last updated 22 January 2020 + show all updates
  1. Updated advice in section 9.7 and recommendations in pneumococcal vaccines sections in appendix D.

  2. Revised and updated the vaccine incident guidance.

  3. First published.