Guidance

The Outsourcing Playbook

This document outlines a series of key policies for making outsourcing decisions and contracting outside suppliers for the delivery of public services.

Published 20 February 2019
Last updated 8 December 2020 — see all updates
From:
Government Commercial Function and Cabinet Office

Documents

The Outsourcing Playbook V2.0

PDF, 3.65MB, 64 pages

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Market Management Guidance Note

PDF, 779KB, 28 pages

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Approvals Process Guidance Note

PDF, 435KB, 6 pages

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Delivery Model Assessments Guidance Note

PDF, 1.13MB, 27 pages

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Should Cost Modelling Guidance Note

PDF, 542KB, 20 pages

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Testing and Piloting Services Guidance Note

PDF, 985KB, 33 pages

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Risk Allocation and Pricing Approaches Guidance Note

PDF, 1010KB, 45 pages

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Competitive Dialogue and Competitive Procedure with Negotiation Guidance Note

PDF, 517KB, 33 pages

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Bid Evaluation Guidance Note

PDF, 699KB, 33 pages

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Benefits Measurement Guidance Note

PDF, 219KB, 11 pages

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Assessing and Monitoring the Economic and Financial Standing of Suppliers Guidance Note

PDF, 935KB, 66 pages

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Resolution Planning Guidance Note

PDF, 804KB, 29 pages

Financial Viability Risk Assessment Tool

XLSM, 906KB

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Details

The Outsourcing Playbook captures best practice from across government and highlights where different approaches and new behaviours are required. These are captured within 11 key new policies that all central departments are expected to follow.

Published 20 February 2019
Last updated 8 December 2020 + show all updates

  1. 'Resolution Planning Guidance Note' and 'Assessing and Monitoring the Economic and Financial Standing of Suppliers Guidance Note' have been updated.

  2. Delivery Model Assessments guidance note has been updated.

  3. We published the Outsourcing Playbook V2.0 including new or updated guidance notes: Delivery Model Assessments Should Cost Modelling Testing and Piloting Services Risk Allocation and Pricing Approaches Competitive Dialogue and Competitive Procedure with Negotiation Bid Evaluation Guidance Assessing and Monitoring the Economic and Financial Standing of Suppliers Guidance Note Financial Viability Risk Assessment Tool 2.0

  4. We have updated the Financial Viability Risk Assessment Tool

  5. Replaced General FVRA tool spreadsheet with updated version

  6. Updated Resolution Planning Guidance Note and added Resolution Planning Templates

  7. First published.

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