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This publication is available at https://www.gov.uk/government/publications/open-standards-for-government/multi-agency-incident-transfer
Standards to be used: Multi Agency Incident Transfer Version 0.2.2
1. Challenge: multi agency incident transfer
The multi agency incident transfer protocol (MAIT) is an XML schema that has been developed through a coalition of emergency services’ representatives and commercial suppliers. The protocol allows for incident records to be electronically shared from 1 emergency service to another through defined fields and values so that it can be injected into the receiving organisation’s application.
This profile applies to 2 category one responders, the British Transport Police and HM Coastguard and 1 category two responder, Highways England. Other organisations could adopt the schema if they wish.
Read more about the original challenge on the Standards Hub
2. User need approach
This profile is applicable to a range of users. It is likely to cover the broad range of organisations defined by the Civil Contingencies Act 2004 as category 1 responders, those most likely to be involved in the response to an emergency. This includes police services, ambulance trusts, fire and rescue services, local authorities and HM Coastguard. Category 2 responders like the Highways Agency will also be involved. Other voluntary groups may also be involved and as such information may need to be passed to them too.
3. Achieving the expected benefits
On implementation of the MAIT standard it is expected that there will be:
- a reduced time for multiple agencies to log core incident information as the incident data will be injected into recipient’s computer aided dispatch systems
- faster secondary response times as it will be quicker for mobilisation decisions to be made thus delivering a better service to the public
- improved fallback arrangements between agencies as during peak periods calls may be logged by ‘buddy’ organisations and routed back to the intended organisations for decision
- more efficient connection strategy via a centralised hub instead of multiple point-to-point connections
- allow the initial formation of a ‘Common Operating Picture’ to enable shared situational awareness
- greater sharing of incident data will also highlight possible hazards to emergency responders
4. Functional needs
MAIT provides the following functional needs:
- integration with diverse range of incumbent and new supplier systems
- credible end-to-end authentication and validation of messages
- identifiers for emergency agencies
- multiple message types: incident creation, updates, closures etc
- the capability to specify and share data relevant to the incident such as location, people involved and casualty status where relevant
- electronic confirmation from a receiving organisation to the originator that the incident has been received and is being considered
5. Other steps to achieving interoperability
The following are other steps to achieve interoperability:
- securing formal agreement of individual organisations to use the standard, who as local government organisations are outside the remit of the Open Standards selection process
- there may be a requirement for organisations Computer Aided Despatch (CAD) systems to be updated to enable messages to be sent and received
- possible review of organisations’ data protection policies to confirm the willingness to share personal data in this manner