This file may not be suitable for users of assistive technology.
Request an accessible format.
If you use assistive technology (such as a screen reader) and need a
version of this document in a more accessible format, please email email@example.com.
Please tell us what format you need. It will help us if you say what assistive technology you use.
The Open Public Services (OPS) White Paper set out the government’s approach to reforming public services, based on the principles of choice, diversity, accountability, decentralisation and fair access.
The 2012 and 2013 updates set out the government’s achievements in modernising education, health, local government and other public services. The 2013 update gives the latest information on how the government is increasing choice and control for individuals, giving more decision-making powers to local areas and communities and delivering value for money for the tax payer.