This Framework clearly sets out the different choices people are able to make in relation to their care and support, including:
- the right for people, including carers, to control the services they use,
- the right to choose residential care accommodation that suits them
- the right to access and receive information to inform choice.
The framework also sets out where people can access further information, and how to complain if they are not offered choice.
This Social Care Choice Framework sets out the choices currently available as of April 2013. The Department is proposing to alter the way that care and support works, through the Care Bill and the Caring for our future White Paper and will therefore update the choice framework when these new policies take effect.
Choice frameworks are part of the Cabinet Office’s Open Public Services agenda, and are designed to raise awareness of the choices available in a number of individual public services, such as health and education.