This policy describes the process for reporting incidents that may occur across the country during delivery of the screening programme.
Reporting incidents is a part of the National Chlamydia Screening Programme (NCSP) quality assurance framework, to learn from incidents and provide better service in future.
An incident is an event or circumstance that could have resulted, or did result, in unnecessary damage, loss or harm such as physical or mental injury to a patient, staff, visitors or members of the public.
This policy replaces the previous policy from November 2014.
See lessons learned from incidents reported to the NCSP.