Lessons learned from incidents reported to the National Chlamydia Screening Programme (NCSP).
An incident is an event or circumstance that could have resulted, or did result, in unnecessary damage, loss or harm such as physical or mental injury to a patient, staff, visitors or members of the public.
Reporting incidents is a part of the National Chlamydia Screening Programme (NCSP) quality assurance framework, to learn from incidents and provide better service in future.
Previous lessons learned reports are available from the archived NCSP website.
These reports outline lessons learned from incidents reported to the NCSP.