Guidance

NCSP: lessons learned reports

Lessons learned from incidents reported to the National Chlamydia Screening Programme (NCSP).

Documents

NCSP lessons learned: risk of data security breach summary (June 2019)

NCSP lessons learned: discarded samples (June 2017)

NCSP lessons learned: system upgrade failure (June 2017)

NCSP lessons learned: altered date of birth (June 2017)

NCSP lessons learned: fraud in outreach services (June 2017)

NCSP lessons learned: missing test request forms (March 2015)

Details

Changes to the National Chlamydia Screening Programme were announced in June 2021. The content on this page is currently being updated to reflect these changes.

These reports outline lessons learned from incidents reported to the National Chlamydia Screening Programme (NCSP).

Reporting incidents is a part of the NCSP quality assurance framework, to learn from incidents and provide better service in the future.

An incident is an event or circumstance that could have resulted, or did result, in unnecessary damage, loss or harm such as physical or mental injury to a patient, staff, visitors or members of the public.

Previous lessons learned reports are available from the archived NCSP website.

Published 1 March 2015
Last updated 24 June 2021 + show all updates
  1. Added statement about the changes to the National Chlamydia Screening Programme.

  2. Added 'NCSP lessons learned: risk of data security breach summary (June 2019)' report.

  3. Added June 2017 lessons learnt reports.

  4. First published.