Guidance

National Measurement Office customer charter

Guidance on customer service targets and contact points for making a complaint.

Published 25 March 2014
From:
National Measurement Office and National Measurement and Regulation Office

Documents

National Measurement Office customer charter

PDF, 316KB, 4 pages

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Details

The National Measurement Office is committed to providing a high quality, accessible and responsive service.

This publication sets out:

  • customer service targets
  • people to contact from across the agency for making a complaint
  • process for making a complaint
Published 25 March 2014