Guidance

Money Claim Online (MCOL) user guide for claimants

How to use the Money Claim Online (MCOL) service

• From: HM Courts & Tribunals Service
• Published: 7 February 2014
• Last updated: 19 August 2025
  Show all updates

  1. 19 August 2025

     Amended wording to say that the Money Claims service is available for all claims where the amount being claimed is known.

  2. 13 November 2024

     Updated contact details

  3. 13 November 2024

     Updated Updated the phone number for the Civil Business Centre

  4. 11 November 2024

     Updated various email address details.

  5. 7 October 2024

     Added applying for help with fees to the list of things that make you ineligible for money claims online.

  6. 9 November 2021

     Updated MCOL user guide published.

  7. 27 September 2021

     Guide updated.

  8. 29 April 2021

     Updated version of the MCOL user guide uploaded.

  9. 10 December 2018

     Added revised guide.

  10. 12 June 2018

      Updated guide published 12.6.18.

  11. 23 August 2017

      Guide updated

  12. 18 April 2017

      Guide updated

  13. 29 April 2016

      Revised version of the guide

  14. 24 February 2016

      Revised edition of the guidance

  15. 23 December 2015

      Update to document

  16. 18 November 2015

      Updated guidance

  17. 7 September 2015

      Updated version of the document.

  18. 7 February 2014

      First published.

Documents

Money Claim Online (MCOL) user guide

HTML

Details

A new money claims service is available if you know the amount being claimed.

Guidance on:

• making sure your claim is suitable for MCOL
• understanding your role and responsibilities during the claim process
• the role of the court in the claim process

Find out more about how to make a court claim for money.