Guidance

Money Claim Online (MCOL) user guide for claimants

How to use the Money Claim Online (MCOL) service

• From: HM Courts & Tribunals Service
• Published: 7 February 2014
• Last updated: 19 August 2025 — See all updates

Documents

Money Claim Online (MCOL) user guide

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A new money claims service is available if you know the amount being claimed.

Guidance on:

• making sure your claim is suitable for MCOL
• understanding your role and responsibilities during the claim process
• the role of the court in the claim process

Find out more about how to make a court claim for money.

Published 7 February 2014

Last updated 19 August 2025 + show all updates

1. 19 August 2025

   Amended wording to say that the Money Claims service is available for all claims where the amount being claimed is known.

2. 13 November 2024

   Updated contact details

3. 13 November 2024

   Updated Updated the phone number for the Civil Business Centre

4. 11 November 2024

   Updated various email address details.

5. 7 October 2024

   Added applying for help with fees to the list of things that make you ineligible for money claims online.

6. 9 November 2021

   Updated MCOL user guide published.

7. 27 September 2021

   Guide updated.

8. 29 April 2021

   Updated version of the MCOL user guide uploaded.

9. 10 December 2018

   Added revised guide.

10. 12 June 2018

    Updated guide published 12.6.18.

11. 23 August 2017

    Guide updated

12. 18 April 2017

    Guide updated

13. 29 April 2016

    Revised version of the guide

14. 24 February 2016

    Revised edition of the guidance

15. 23 December 2015

    Update to document

16. 18 November 2015

    Updated guidance

17. 7 September 2015

    Updated version of the document.

18. 7 February 2014

    First published.