Leadership Development for Public Service Mutuals

A practical guide to developing a culture of mutual leadership in public service mutuals.



This toolkit is designed for senior managers and leaders of organisations who are considering becoming, or who have recently emerged as Public Service Mutuals (mutuals). Informed by the authors’ recent funded research on building capacity in mutuals, it will help you create engaging and impactful leadership development activities in your evolving organisation.

It has been developed by the University of Exeter Business School in collaboration with mutuals, data organisations and the Mutuals Team at the Department for Digital, Culture, Media & Sport.

We hope you will find it a helpful resource for thinking about how to create leaders in all levels of your organisation, who understand and are prepared for the unique challenges of supporting a sustainable and innovative Public Service Mutual.

Published 31 October 2018