Guidance

Higher education: short guide to consumer rights for students

A 60-second summary on consumer rights for undergraduate students who are choosing or taking higher education courses.

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Students have consumer rights. Universities and other higher education providers that don’t meet their obligations to undergraduate students may be in breach of consumer protection law.

This summary sets out what undergraduate students need to know when choosing or taking a higher education course, and what to do if things go wrong.

We’ve also published longer guidance on what students need to know.

Published 12 March 2015