Letter from the CMA to higher education providers on consumer law

Open letter to higher education providers about their obligations to prospective and existing undergraduate students under consumer protection law.


Open letter to higher education providers

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Students have consumer rights. Universities and other higher education providers that don’t meet their obligations to undergraduate students may be in breach of consumer protection law.

This letter points out the need for every provider to make sure they understand and comply with consumer protection law obligations.

Published 12 March 2015