Guidance

Helping British nationals overseas: our services on FCDO social media, online and by telephone

This guidance sets out how and when we will answer your enquiries if you contact FCDO Twitter and FCDO Facebook, and online through our website or by telephone.

From:
Foreign, Commonwealth & Development Office
Published
15 October 2013
Last updated
26 May 2021 — See all updates

Documents

Helping British nationals overseas: our service on FCDO Twitter and Facebook, and how to contact us online and by telephone

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Details

This guidance explains the service that the Foreign, Commonwealth & Development Office (FCDO) provides when we monitor questions sent to us on Twitter: @FCDOtravelGovUK and on Facebook: @FCDOTravel.

Published 15 October 2013
Last updated 26 May 2021 + show all updates

  1. Updated to include the service we provide on Facebook.

  2. Emergency contact details updated.

  3. First published.

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