Progress report: vulnerable people and Phase 1 recommendations
Updated 30 September 2025
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Recommendation 56
| Recommendation number |
Inquiry reference | Status | Responsibility | Accepted |
|---|---|---|---|---|
| 56 | 113.78 | Complete | National Police Chiefs’ Council (NPCC) | In full |
Recommendation
That what in the past has been called by the police a “casualty bureau” be described in a way that makes it clear that it does not provide information to the public about people affected by the emergency.
What we committed to doing
The NPCC has been working to discharge a similar recommendation made in 2018 by the Kerslake independent review of the Manchester Arena bombing. It has updated the standard operating procedures for the casualty bureau and will continue to assure delivery against them. Although the casualty bureau will continue to be known as such, the NPCC has worked with force communication leads on how to clearly describe the functions of a casualty bureau and is working with local government to ensure that communications in the event of a critical incident are clear to the public. The recommendation has been fully discharged.
What we have done
The National Police Chiefs Council (NPCC) have delivered this recommendation to make clear that the casualty bureau does not provide information to the public about people affected by emergencies.
Recommendation 57
| Recommendation number |
Inquiry reference | Status | Responsibility | Accepted |
|---|---|---|---|---|
| 57 | 113.82 | In progress | Government | In full |
Recommendation
That further consideration be given to the recommendations made in the Phase 1 report in the light of our findings in this report.
What we committed to doing
We addressed these recommendations in the response to the Emergency Evacuation Information Sharing Plus (EEIS+) consultation published on 2 December 2024.
This recommendation will be complete when
Recommendation 33.22.D has been completed in part – the limited evidence on the effectiveness of the system is not sufficient to justify mandating Evacuation Alert Systems in existing high-rise residential buildings at this time.
What we have done
The government addressed Phase 1 recommendations 59 (33.22.C), 60 (33.22.E) and 61 (33.22.F) in the response to the Emergency Evacuation Information Sharing Plus (EEIS+) consultation published in December 2024.
Recommendation 33.22.D on Evacuation Alert Systems has been completed in part. The limited evidence on the effectiveness of the system is not sufficient to justify mandating Evacuation Alert Systems in existing high-rise residential buildings at this time.
The other outstanding recommendations are addressed in recommendations 59-61, covered below and, once they have been completed, we will close this recommendation.
Recommendation 58
| Recommendation number |
Inquiry reference | Status | Responsibility | Accepted |
|---|---|---|---|---|
| 58 | 113.83 | In progress | Government | In full |
Recommendation
That the advice contained in paragraph 79.11 of the LGA Guide be reconsidered.
What we committed to doing
The advice contained in paragraph 79.11 of the LGA Guide was redacted in 2021. The Home Office intends to publish new guidance on the issues covered in paragraph 79.11 in 2025.
This recommendation will be complete when
The guidance on Residential Personal Emergency Evacuation Plans (PEEPs) is published.
What we have done
Draft guidance on Residential PEEPs has been circulated to disability advocacy groups and other stakeholders for comment in advance of publishing the final guidance in the autumn. This recommendation will be complete when the guidance has been published.
Recommendations 59 and 61
| Recommendation number |
Inquiry reference | Status | Responsibility | Accepted |
|---|---|---|---|---|
| 59 | 33.22.C | Complete | Government | In full |
| 61 | 33.22.F | Complete | Government | In full |
Recommendations
59: That the owner and manager of every high-rise residential building be required by law to draw up and keep under regular review evacuation plans, copies of which are to be provided in electronic and paper form to their local fire and rescue service and placed in an information box on the premises. (33.22.C)
61: That the owner and manager of every high-rise residential building be required by law to include up-to-date information about persons with reduced mobility and their associated personal emergency evacuation plans (PEEPs) in the premises information box. (33.22.F)
What we committed to doing
59: That building level evacuation plans will be enacted through the Residential Personal Emergency Evacuation Plans (RPEEPs) legislation.
61: The government response to the Emergency Evacuation Information Sharing Plus (EEIS+) consultation set out in the Residential Personal Emergency Evacuation Plans (RPEEPs) policy, which addresses recommendations 59, 60 and 61.
These recommendations will be complete when
The Residential PEEPs legislation is laid.
What we have done
The Fire Safety (Residential Evacuation Plans) (England) Regulations 2025 were laid on 4 July 2025. This mandates Residential Personal Emergency Evacuation Plans (PEEPs) in high rise and higher-risk residential buildings.
Under the regulations, residents with disabilities or impairments will have a person-centred fire risk assessment to identify equipment and adjustments to aid their fire safety, evacuation and a ‘Residential PEEPs statement’ recording what they should do in a fire. Fire and rescue services will also receive information on vulnerable residents in case they need to support their evacuation. The resident’s consent is required throughout the process. Further information on why we are doing this and what the regulations mean in practice can be found in the Residential PEEPs: Factsheet.
These recommendations are now complete and have been fully discharged.
Recommendation 60
| Recommendation number |
Inquiry reference | Status | Responsibility | Accepted |
|---|---|---|---|---|
| 60 | 33.22.E | In progress | Government | In full |
Recommendation
That the owner and manager of every high-rise residential building be required by law to prepare personal emergency evacuation plans (PEEPs) for all residents whose ability to self-evacuate may be compromised (such as persons with reduced mobility or cognition).
What we committed to doing
The government response to the Emergency Evacuation Information Sharing Plus (EEIS+) consultation set out in the Residential Personal Emergency Evacuation Plans (PEEPs) policy, which addresses recommendations 59, 60 and 61.
This recommendation will be complete when
Primary legislation has been passed to extend mandatory person-centred fire risk assessments into residents’ flats (with the resident’s agreement) to address one element of the Residential PEEPs policy, and when a toolkit and subsequent guidance has been published.
Residential PEEPs is different from the Phase 1 Inquiry recommendation but has the same aim to improve fire safety and evacuation of vulnerable residents.
What we have done
The Fire Safety (Residential Evacuation Plans) (England) Regulations 2025 were laid on 4 July 2025. This mandates Residential PEEPs in high rise and higher-risk residential buildings.
Under the regulations, residents with disabilities or impairments will have a person-centred fire risk assessment to identify equipment and adjustments to aid their fire safety, evacuation and a ‘Residential PEEPs statement’ recording what they should do in a fire. Fire and rescue services will also receive information on vulnerable residents in case they need to support their evacuation. The resident’s consent is required throughout the process.
MHCLG is considering a range of potential options to introduce primary legislation to complete the policy requirement as soon as Parliamentary time allows.
The government has committed funding this year to support social housing providers to deliver Residential PEEPs for their renters. Future years’ funding will be subject to confirmation through the Spending Review and business planning processes.