Policy paper

Progress report: response and recovery

Updated 30 September 2025

Recommendation 42

Recommendation
number
Inquiry reference Status Responsibility Accepted
42 113.67 In progress Government In full

Recommendation

That the [Civil Contingencies] Act [2004] be reviewed and consideration be given to granting a designated Secretary of State the power to carry out the functions of a Category 1 responder in its place for a limited period of time.

What we committed to doing

The Cabinet Office will review statutory interventions powers, in consultation with other government departments.

This recommendation will be complete when

1. Cabinet Office has reviewed the existing statutory powers of intervention both in the Civil Contingencies Act and in other relevant legislation.  

2. Cabinet Office ministers have taken a decision on ways to strengthen intervention when a Category 1 responder is failing to respond appropriately.

What we have done  

The Cabinet Office, in collaboration with relevant government departments, continues work to review the powers of intervention detailed in the Civil Contingencies Act and in other relevant legislation.


Recommendation 43

Recommendation
number
Inquiry reference Status Responsibility Accepted
43 113.68 In progress Government In principle

Recommendation

Regulation 23 of the Civil Contingencies Act 2004 (Contingency Planning) Regulations 2005 requires a Category 1 responder to have regard when making its plans to the activities of relevant voluntary organisations. We therefore recommend that the regulation be amended to require Category 1 responders to establish and maintain partnerships with the voluntary, community and faith organisations in the areas in which they are responsible for preparing for and responding to emergencies.

What we committed to doing

We acknowledge the vital role of the voluntary, community and faith sector (VCFS) in all aspects of resilience and are committed to building stronger relationships and collaboration with these groups. However, due to the diverse nature of the sector, we propose a rapid consultation and will confirm the outcome later in 2025. We must consider if placing a statutory duty is the best means to achieve stronger engagement and what burdens any new statutory duty might have on both emergency responders and VCFS organisations themselves, especially on those small organisations embedded in communities, like those that were so critical in supporting the Grenfell community.

This recommendation will be complete when

Following open consultation, the UK government has agreed how to improve engagement between Category 1 emergency responders and the voluntary community and faith sectors (VCFS), either by changing existing regulations or through other means that are achievable for both the VCFS and emergency responders.

What we have done

In July, we launched a public consultation to gather information on the potential impacts of a strengthened duty and whether there are other ways to achieve the intent of improved engagement between Category 1 emergency responders and voluntary community and faith organisations. It was promoted through stakeholder networks to maximise its reach.  

The consultation closed on 16 September 2025. We will publish a response to the consultation on GOV.UK within 12 weeks of the closing date.


Recommendation 44

Recommendation
number
Inquiry reference Status Responsibility Accepted
44 113.69 In progress Government In full

Recommendation

The current guidance on preparing for emergencies is contained in several documents, all of which are unduly long and in some respects out of date. We recommend that the guidance be revised, reduced in length and consolidated in one document which lays greater emphasis on the need for those leading the response to consider the requirements for recovery, the need to identify vulnerable people, the importance of identifying and ensuring co-operation with voluntary, community and faith groups and is consistent with the Equality Act 2010.

What we committed to doing

We will fully factor this into the outcomes of the resilience review. As a first step, we will publish the revised local responder guidance on ‘Identifying and Supporting Vulnerable People’ in spring 2025.

This recommendation will be complete when

1. Cabinet Office has published ‘Identifying and Supporting Vulnerable People’ on GOV.UK. It has published the Government Concept of Operations.  

2. Cabinet Office has concluded a guidance review and set out the programme for complete refresh.

What we have done

The Cabinet Office has developed a triage process for updating and refreshing guidance. We have begun to consider how best to present the guidance, including on GOV.UK, to make it as easy as possible to find and use.


Recommendation 45

Recommendation
number
Inquiry reference Status Responsibility Accepted
45 113.69 In progress Government In full

Recommendation

That regard for humanitarian considerations be expressly recognised by making it the ninth principle of effective response and recovery.

What we committed to doing

We will fully factor it into the outcomes of the resilience review.

This recommendation will be complete when

The regard for humanitarian considerations is expressly recognised as one of the core principles of effective response and recovery. This will ensure responders consider the potential impacts on individuals before, during and after an emergency.

What we have done

We are committed to ensuring that impacts to people in emergencies are better considered as part of national and local emergency planning. In July, the Cabinet Office published the UK Government Resilience Action Plan, which includes a summary of actions to support vulnerable people. There is ongoing work to develop guidance to support government departments and local emergency responders to embed humanitarian considerations within their emergency preparedness and response activity.


Recommendation 46

Recommendation
number
Inquiry reference Status Responsibility Accepted
46 113.70 In progress Local authorities In full

Recommendation

Events demonstrated, however, that there is a need for a clearer understanding of the nature of the London Gold arrangements, in particular in situations in which a single borough is affected. We therefore recommend that the guidance on the operation of those arrangements be revised and that existing and newly appointed chief executives be given regular training to ensure they are familiar with its principles.

What we committed to doing

London’s resilience structures are set out under the Civil Contingencies Act 2004 and its statutory guidance, Emergency Preparedness. These require one strategic pan-London multiagency partnership as well as separate ‘Borough Resilience Forum’ partnerships for each London borough and the City of London. 

The London Local Authorities Regional Resilience Board supports London local authorities in undertaking their resilience responsibilities under the Civil Contingencies Act 2004. This includes ownership of the London Gold arrangements, which the Board has been working to reform since the Grenfell Tower tragedy. 

This has included updating London Gold operational procedures, publishing updated guidance for chief executives, proactive engagement from the Regional Resilience Board to local authorities on notification of an emergency incident, and development of a training programme for all London chief executives and other senior council officers on London Gold arrangements planned for delivery in 2025. A further review of London Gold procedures is planned this year to confirm they meet this Inquiry recommendation.

This recommendation will be complete when

All guidance, protocols, and procedures, underpinning the London Local Authority Gold arrangements have been reviewed and updated to support increased familiarity with how the arrangements are applied, and in particular, situations where a single borough is affected. This is then underpinned by the delivery of a credible and continuous training programme to equip chief executives to specifically perform the role of London Local Authority Gold, and which is also available to senior council officers on the Aspiring Chief Executive Programme and existing officers who already work as Council Golds.

What we have done

London Local Authorities have completed the final consultation on London Local Authority Gold Operating procedures, which takes into account this recommendation. The updated version of the London Local Authority Gold Operating Procedures has been circulated to all London Local Authorities.

The London Local Authority Concept of Operations, which encompasses all elements of the local and regional local authority response and recovery system, will be reviewed and updated by 31 March 2026.

The local authority specific regional gold training offer will begin in October. This is aimed at chief executives, senior officers on the aspiring chief executives programme and officers on local gold rotas. The course will be held over two-days and delivered four times from October until April, with dates already set. To maximise the training experience, courses will be limited to up to 17 participants. This course will be embedded into the annual local authority regional training offer from April 2026 to April 2027, and efforts will then shift towards developing refresher training to complement the main course.


Recommendation 47

Recommendation
number
Inquiry reference Status Responsibility Accepted
47 113.71 In progress Government In full

Recommendation

That local resilience forums adopt national standards to ensure effective training, preparation and planning for emergencies and adopt independent auditing schemes to identify deficiencies and secure compliance.

What we committed to doing

We will refine and update the National Resilience Standards for Local Resilience Forums (LRFs) to clarify expectations on local resilience forums. Further work will be undertaken to determine appropriate levels of assurance, including the development of certification and qualifications to enable local authorities and local resilience forums to assure their training provision against a National Qualifications Framework. 

We have also been building processes to better understand local resilience forums’ performance, capacity and capability, following on from the introduction of local resilience forum core capacity and capability funding in 2021. We are committed to doing more together to strengthen LRFs, including through the Stronger LRF trailblazers. We have also already introduced formal reporting to better understand local resilience forums’ preparedness, have a local capability assessment process in train, and plan to test a new peer review protocol for local resilience forums to work together to assess their planning, response and recovery activities, including training. This will help both government and local partnerships understand where their strengths and weaknesses are and drive improvements.

This recommendation will be complete when

1. The Cabinet Office has revised and published the National Occupational Standards and National Resilience Standards to clarify expectations.  

2. MHCLG has implemented the Stronger Local Resilience Forums (LRF) trailblazer programme at all 38 LRFs in England and completed work to agree proposals for a new peer review protocol for LRFs.  

3. MCHLG has designed and tested a proposal for a new LRF peer review protocol.

What we have done

The UK Resilience Academy continues to promote and embed the National Occupational Standards in its Resilience and Emergencies curriculum.

MHCLG has issued grant funding to all five Local Resilience Forum trailblazers. They have begun work to implement their plans. In support of this, MHCLG has established a national community of practice forum, which has met twice since the programme commenced in April.

MHCLG is finalising plans for a national working group to design a national peer review protocol. We have invited five Local Resilience Forums to represent all the regions of the country at the working group, which is due to start its work in October 2025.


Recommendation 48

Recommendation
number
Inquiry reference Status Responsibility Accepted
48 113.71 In progress Government In principle

Recommendation

That a mechanism be introduced for independently verifying the frequency and quality of training provided by local authorities and other Category 1 responders.

What we committed to doing

There are a number of regulatory and inspectorate bodies across the range of responder organisations to support them to meet their responsibilities under the Civil Contingencies Act. We recognise there is more we should do to improve consistency of training and in setting clear expectations. We have therefore commissioned the independent Sector Skills Council to undertake a review of the National Occupational Standards. These new Standards will set out the knowledge and skills that people need to be competent in their resilience roles and will improve the quality and availability of training. The UK Resilience Academy (UKRA), to be launched in April 2025, will provide a training curriculum based on these standards. We will set the expectation on the type and frequency of training in the National Resilience Standards for local resilience forums mentioned in recommendation 47. 

As well as this, in respect of local authority Category 1 responders specifically, the Ministry of Housing, Communities and Local Government (MHCLG) will work with local partners to scope a process for local authorities to report on training and development.

This recommendation will be complete when

1. The National Occupational Standards have been reviewed and published.  

2. The UK Resilience Academy has been launched in April 2025  

3. There are clear expectations on the type and frequency of training in the National Resilience Standards for local resilience forums.  

4. MHCLG has scoped a process for local authorities to report on the quality and frequency of training and development.

What we have done

The UK Resilience Academy is actively promoting the National Occupational Standards. It is also developing resources to improve the consistency, quality and availability of resilience and emergencies training, including the development of a competency framework for resilience and emergencies roles.

MHCLG continues to develop draft proposals for a national mechanism to report on the frequency and quality of resilience training and development. We plan to engage the sector and test draft proposals by the autumn 2025.


Recommendation 49

Recommendation
number
Inquiry reference Status Responsibility Accepted
49 113.73 In progress Local authorities In full

Recommendation

That local authorities train all their employees, including chief executives, to regard resilience as an integral part of their responsibilities.

What we committed to doing

We expect all relevant staff to be provided with the necessary training. Local authorities should be empowered to determine which of their staff should undertake training in a way that is proportionate and tailored to their local needs.  The National Occupational Standards noted in recommendation 35 will help with this determination. 

The Local Government Association and Society of Local Authority Chief Executives and Senior Managers (SOLACE) offer a wide range of training for chief executives, including some available through the Emergency Planning College. 

The UK Resilience Academy, to launch in April 2025, and the Local Government Association also intend to offer a training programme on resilience prevention, preparedness and response for local authority chief executives and senior managers.

This recommendation will be complete when

MHCLG, the UK Resilience Academy (UKRA), the Local Government Association (LGA) and Society of Local Authority Chief Executives and Senior Managers (SOLACE) have piloted a resilience training offer for local authority chief executives and all relevant staff, established metrics for completion, and have set out a potential offer for all local authorities to access on training, based on learning from these pilots.

What we have done

MHCLG is working closely with the Local Government Association (LGA) to finalise a proposal for a local resilience training programme for local authority chief executives and officers. As part of this we continue to assess the viability of launching a pilot with the LGA by April 2026. 

The UK Resilience Academy continues to collaborate with MHCLG, LGA and the Society of Local Authority Chief Executives and Senior Managers (SOLACE) on the proposal for a chief executive learning pilot.


Recommendations 50, 51, 52, 53, 54 and 55

Recommendation
number
Inquiry reference Status Responsibility Accepted
50 113.74 In progress Local authorities In full
51 113.75 In progress Local authorities In full
52 113.76 In progress Local authorities In full
53 113.76 In progress Local authorities In full
54 113.77 In progress Local authorities In full
55 113.78 In progress Local authorities In full

Recommendations

50: Royal Borough of Kensington and Chelsea (RBKC) had no effective means of collecting and recording information about those who had been displaced from the tower and surrounding buildings, including those who were missing. Compiling reliable information of that kind is difficult and the challenges likely to be faced by local authority Category 1 responders will vary according to the nature of the emergency. We recommend that all local authorities devise methods of obtaining and recording information of that kind, if possible in electronic form, and practise putting them into operation under a variety of different circumstances. 

51: That all local authorities make such arrangements as are reasonably practicable for enabling them to place people in temporary accommodation at short notice and in ways that meet their personal, religious and cultural requirements. Such arrangements should, as far as possible, involve local providers of social housing.   

52: That all local authorities include in their contingency plans arrangements for providing immediate financial assistance to people affected by an emergency.   

53: That as part of their planning for emergencies local authorities give detailed consideration to the availability of key workers and the role they are expected to play so that suitable contingency arrangements can be made to ensure, as far as possible, continuity of support.   

54: That as part of their emergency planning local authorities make effective arrangements for continuing communication with those who need assistance using the most suitable technology and a range of languages appropriate to the area. 

55: That all local authorities include in their plans for responding to emergencies arrangements for providing information to the public by whatever combination of modern methods of communication are likely to be most effective for the areas for which they are responsible.

What we committed to doing

50: This responsibility will be highlighted in guidance that clarifies key duties on local authorities. We note that the ability and requirement to do this will be determined by the emergency, circumstances and the needs of people affected by the incident. 

51: Local authorities already have a legal obligation under the Housing Act 1996 to re-house people displaced by an emergency. This duty will be highlighted in guidance that clarifies key duties on local authorities.  

52: Local authorities understand their local areas and contingency plans best, but government is committed to working with local authorities and the Local Government Association to understand how plans for financial support might best be integrated into local authority contingency plans and, where appropriate, help determine what kind of financial support might be suitable. 

53: MHCLG is committed to working with the Department for Health and Social Care, the Department for Education and the Local Government Association to ensure that keyworker social work guidance is shared with the sector and that training is signposted. 

54: Local authorities already have a legal obligation through their duties under the Civil Contingencies Act 2004. This duty will be highlighted in guidance that clarifies key duties on local authorities. 

55: Local authorities already have a legal obligation through their duties under the Civil Contingencies Act 2004. This duty will be highlighted in guidance that clarifies key duties on local authorities.

These recommendations will be complete when

50: MHCLG has identified and implemented the appropriate way to highlight key duties on local authorities within this guidance. 

51 to 55: MHCLG has identified the appropriate way to highlight this in guidance that clarifies key duties on local authorities.

What we have done

MHCLG continues to consider the most appropriate way to highlight this in guidance, in conjunction with recommendation 44 and with sector partners.