Guidance

Green Deal: arrears information sheet for domestic electricity customers

Standard Licence Condition 37.12 requires electricity suppliers to provide a Green Deal Bill Payer with an arrears information sheet when they issue a Green Deal Arrears Notice.

Documents

Green Deal: arrears information sheet for domestic electricity customers

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email correspondence@decc.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Green Deal: arrears information sheet for domestic electricity customers (Welsh translation)

This file may not be suitable for users of assistive technology. Request an accessible format.

If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email correspondence@decc.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This information sheet is intended to help electricity bill payers who receive an arrears notice by providing information on key rights and responsibilities and where to go for help or advice.

Published 29 April 2013