If you get the Guarantee Credit element of Pension Credit

The Warm Home Discount Scheme for winter 2022 to 2023 has closed. The scheme will reopen again in October 2023. This page will be updated soon. You qualify for the discount if on 21 August 2022 all of the following applied: your energy supplier is part of the scheme your name (or your partner’s) is on the bill you or your partner are getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well) This is known as being in the ‘core group 1’ in England and Wales. In Scotland, it is the ‘core group’. How to get the discount You’ll receive a letter between November 2022 and January 2023 telling you about the discount if you’re eligible. Most eligible households will receive an automatic discount. Your letter will say if you need to call a helpline by 28 February 2023 to confirm your details. If you’re eligible, your electricity supplier will apply the discount to your bill by 31 March 2023. If you do not get a letter Contact the Warm Home Discount helpline if you do not get the letter by mid-January 2023 and you think you’re eligible. You’ll need to call the helpline before 28 February 2023. Warm Home Discount helpline Telephone: 0800 107 8002 Monday to Friday, 8am to 6pm Find out about call charges 110552 Warm Home Discount Scheme PO Box 26965 Glasgow G1 9BW Check if you’re eligible to apply another way .

If you’re on a low income

The Warm Home Discount Scheme for winter 2022 to 2023 has closed. The scheme will reopen again in October 2023. This page will be updated soon. If you do not get the Guarantee Credit element of Pension Credit , you may still be eligible for the Warm Home Discount. If you live in England and Wales You may be eligible if on 21 August 2022 all of the following apply: your energy supplier is part of the scheme you (or your partner) get certain means-tested benefits or tax credits your property has a high energy cost score based on its characteristics your name (or your partner’s) is on the bill This is known as being in the ‘core group 2’. Qualifying benefits and tax credits The qualifying means-tested benefits are: Housing Benefit income-related Employment and Support Allowance (ESA) income-based Jobseeker’s Allowance (JSA) Income Support the ‘Savings Credit’ part of Pension Credit Universal Credit You could also qualify if your household income falls below a certain threshold and you get either: Child Tax Credit Working Tax Credit Check if you’re eligible for the discount online . How to get the discount You’ll receive a letter between November 2022 and January 2023 telling you about the discount if you’re eligible. Most eligible households will receive an automatic discount. Your letter will say if you need to call a helpline by 28 February 2023 to confirm your details. If you’re eligible, your electricity supplier will apply the discount to your bill by 31 March 2023. If you do not get a letter Contact the Warm Home Discount helpline if you do not get the letter by mid-January 2023 and you think you’re eligible. You’ll need to call the helpline before 28 February 2023. Warm Home Discount helpline Telephone: 0800 107 8002 Monday to Friday, 8am to 6pm Find out about call charges 110552 Warm Home Discount Scheme PO Box 26965 Glasgow G1 9BW If you live in Scotland If you do not get the Guarantee Credit element of Pension Credit you may be able to apply directly to your electricity supplier. All the following must apply: your energy supplier is part of the scheme you (or your partner) get certain means-tested benefits or tax credits your name (or your partner’s) is on the bill Your supplier may have additional criteria so you need to check with them if you’re eligible. This is known as being in the ‘broader group’. To get the discount you’ll need to stay with your supplier until it’s paid. How to get the discount Your electricity supplier decides who can get the discount in Scotland. The number of discounts suppliers can give is limited. Check with your supplier as early as possible to see if you’re eligible and how to apply. Check with them even if you were eligible for a discount last year. You cannot apply for the discount by calling the Warm Home Discount helpline. If you’re eligible, your electricity supplier will apply the discount to your bill by 31 March 2023.

The Warm Home Discount Scheme for winter 2022 to 2023 has closed. The scheme will reopen again in October 2023. This page will be updated soon. The following suppliers are part of the scheme: Affect Energy – see Octopus Energy Atlantic – see SSE Boost British Gas British Gas Evolve (formerly British Gas X) - see British Gas Bulb Energy Co-op Energy - see Octopus Energy E (Gas and Electricity) Ecotricity E.ON E.ON Next EDF GEUK (Green Energy UK) - if you live in Scotland, you must be in the ‘ core group ’ to be eligible Good Energy London Power M&S Energy Nabuh Energy - see British Gas Octopus Energy Outfox the Market OVO Rebel Energy - if you live in Scotland, you must be in the ‘ core group ’ to be eligible Sainsbury’s Energy Scottish Gas – see British Gas Scottish Hydro – see SSE ScottishPower Shell Energy Retail So Energy Southern Electric – see SSE SSE Swalec – see SSE Utilita Utility Warehouse If your supplier is no longer trading If the electricity supplier you were with stops trading , you may still be eligible for a Warm Home Discount. Ofgem will appoint your new supplier for you. Check with your new supplier if you’re eligible for the discount.

Warm Home Discount Scheme

Overview

The Warm Home Discount Scheme for winter 2022 to 2023 has closed. The scheme will reopen again in October 2023. This page will be updated soon.

You could get £150 off your electricity bill for winter 2022 to 2023 under the Warm Home Discount Scheme.

The money is not paid to you - it’s a one-off discount on your electricity bill, between October 2022 and March 2023.

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible. Contact your supplier to find out.

This guide is also available in Welsh (Cymraeg).

The discount will not affect your Cold Weather Payment or Winter Fuel Payment.

Eligibility

There are different ways to qualify for the Warm Home Discount Scheme depending on where you live.

If you live in England and Wales

You qualify if you either:

get the Guarantee Credit element of Pension Credit
are on a low income and have high energy costs

If you live in Scotland

You qualify if you either:

get the Guarantee Credit element of Pension Credit
are on a low income and meet your energy supplier’s criteria for the scheme

The Warm Home Discount scheme is not available in Northern Ireland. Find out about the Affordable Warmth scheme.

Pre-pay or pay-as-you-go meters

You can still qualify for the discount if you use a pre-pay or pay-as-you-go electricity meter.

Your electricity supplier can tell you how you’ll get the discount if you’re eligible, for example a voucher you can use to top up your meter.

Park (mobile) homes

You apply a different way if you live in a park home.

Apply for the Park Homes Warm Home Discount.

View a printable version of the whole guide

Warm Home Discount Scheme

Overview

Eligibility

If you live in England and Wales

If you live in Scotland

Pre-pay or pay-as-you-go meters

Park (mobile) homes

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Warm Home Discount Scheme

Overview

Eligibility

If you live in England and Wales

If you live in Scotland

Pre-pay or pay-as-you-go meters

Park (mobile) homes

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