Warm Home Discount Scheme

If you get the Guarantee Credit element of Pension Credit

You qualify for the discount if on 9 July 2017 all of the following applied:

your energy supplier was part of the scheme
your name (or your partner’s) was on the bill
you were getting the Guarantee Credit element of Pension Credit (even if you get Savings Credit as well)

This is known as being in the ‘core group’.

You’ll receive a letter by 30 November 2017 telling you how to get the discount if you qualify.

Your letter will say if you need to call a helpline by 31 January 2018 to confirm your details.

Your electricity supplier will apply the discount to your bill by the end of March 2018.

Contact the Warm Home Discount Team if you didn’t get the letter and you think you’re eligible for the ‘core group’.

Warm Home Discount Team
Telephone: 0800 731 0214
Monday to Friday, 8:30am to 4:30pm
Find out about call charges

Warm Home Discount Team
Blue Zone, Ground Floor Phase 1
Peel Park
Brunel Way
Blackpool
FY4 5ES

Don’t contact the Warm Home Discount Team if you’re not eligible for the ‘core group’. Check if you’re eligible to apply another way.