Warm Home Discount Scheme

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If you get the Guarantee Credit element of Pension Credit

You qualify for the discount if on 4 July 2021 all of the following apply:

This is known as being in the ‘core group’.

How to apply

You’ll receive a letter between October and December 2021 telling you how to get the discount if you qualify.

Your letter will say if you need to call a helpline by 28 February 2022 to confirm your details.

Your electricity supplier will apply the discount to your bill by 31 March 2022.

If you do not get a letter

Contact the Warm Home Discount helpline if you do not get the letter by 31 December and you think you’re eligible for the ‘core group’.

Warm Home Discount helpline
Telephone: 0800 731 0214
Video relay service for British Sign Language (BSL) users - check you can use this service
Monday to Friday, 8am to 6pm
Find out about call charges

Warm Home Discount
Blue Zone, Ground Floor Phase 1
Peel Park
Brunel Way

Do not contact the Warm Home Discount helpline if you’re not eligible for the ‘core group’.

Check if you’re eligible to apply another way.