Warm Home Discount Scheme

If you get the Guarantee Credit element of Pension Credit

You qualify for the discount if on 7 July 2019 all of the following applied:

This is known as being in the ‘core group’.

How to apply

You’ll receive a letter between October and December 2019 telling you how to get the discount if you qualify.

Your letter will say if you need to call a helpline by 28 February 2020 to confirm your details.

Your electricity supplier will apply the discount to your bill by 31 March 2020.

If you did not get a letter

Contact the Warm Home Discount helpline if you did not get the letter and you think you’re eligible for the ‘core group’.

Warm Home Discount helpline
Telephone: 0800 731 0214
Monday to Friday, 8:30am to 4:30pm
Find out about call charges

Warm Home Discount
Blue Zone, Ground Floor Phase 1
Peel Park
Brunel Way

Do not contact the Warm Home Discount helpline if you’re not eligible for the ‘core group’. Check if you’re eligible to apply another way.