Warm Home Discount Scheme
If you’re on a low income in England and Wales
The Warm Home Discount Scheme has closed. It will reopen in October 2024.
Find out what to do if you did not get your discount for winter 2023 to 2024.
If you do not get the Guarantee Credit element of Pension Credit, you may still be eligible for the Warm Home Discount.
You may be eligible if on 13 August 2023 all of the following applied:
- your energy supplier is part of the scheme
- you (or your partner) get certain means-tested benefits or tax credits
- your property has a high energy cost score based on its characteristics
- your name (or your partner’s) is on the electricity bill
This is known as being in the ‘core group 2’.
Qualifying benefits and tax credits
The qualifying means-tested benefits are:
- Housing Benefit
- income-related Employment and Support Allowance (ESA)
- income-based Jobseeker’s Allowance (JSA)
- Income Support
- the ‘Savings Credit’ part of Pension Credit
- Universal Credit
You could also qualify if your household income falls below a certain threshold and you get either:
- Child Tax Credit
- Working Tax Credit
Your energy cost score
Your property must have a high energy cost score to be eligible for the scheme.
This is not based on the actual energy costs in your energy bill. It’s calculated based on your property’s type, age and floor area.
If you’re eligible
Your electricity supplier will apply the discount to your bill. The money is not paid to you.