You might be able to get help for energy-saving improvements to your home if you’re on certain benefits and own or privately rent your home.

You may get all or part of the cost of:

  • insulation work, eg to your loft or cavity walls
  • replacing or repairing your boiler – or other upgrades to your heating


You must own your property or rent it privately and have the owner’s permission to do the work.

You must also get one of the following benefits:

  • Pension Credit
  • Child Tax Credit (and your income is £16,010 or less)
  • Working Tax Credit (and your income is £16,010 or less)
  • Income Support
  • income-based Jobseeker’s Allowance
  • income-related Employment and Support Allowance
  • Universal Credit (and you earned £1,250 or less after tax in any assessment period in the last 12 months)

Extra conditions

For certain benefits, one of the following must also apply:

  • you get Child Tax Credit and your child’s disabled
  • you get Disabled Child Premium
  • you get Disability Premium
  • you get Pensioner Premium
  • you receive a work-related activity or support component - if you’re claiming income-related Employment and Support Allowance
  • you’re 60 or over - if you’re claiming Working Tax Credit
  • you get a limited capability for work or work-related activity element - if you’re claiming Universal Credit
  • you get Disability Living Allowance or Personal Independence Payment - if you’re claiming Universal Credit

How to apply

Contact the Energy Saving Advice Service to find out if you’re eligible for help. They’ll tell you how to apply if you’re eligible.

Energy Saving Advice Service
Telephone: 0300 123 1234
Monday to Friday, 9am to 8pm
Saturday, 10am to 2pm
Find out about call charges

Complain about improvements made to your home

Contact the company who carried out the work. You can contact Citizens Advice if your problem isn’t dealt with.