Guidance

Example letters to NHS visitor and migrant patients

Letters requesting information to determine if patients can receive free NHS treatment and asking for payment in England.

• From: Department of Health and Social Care
• Published: 1 August 2018
• Last updated: 6 March 2026
  Show all updates

  1. 6 March 2026

     Replaced example letters with latest versions.

  2. 1 August 2018

     First published.

Applies to England

Documents

Example letter: request for patient information

ODT, 15 KB

This file is in an OpenDocument format

Example letter: request for patient information - final reminder

ODT, 14.8 KB

This file is in an OpenDocument format

Example letter: request for information - maternity care

ODT, 14.7 KB

This file is in an OpenDocument format

Example letter: request for information - assisted conception services

ODT, 14.8 KB

This file is in an OpenDocument format

Details

These letters can be adapted and sent to NHS visitor and migrant patients to:

• request information to determine whether they can receive free NHS treatment, maternity care or assisted conception services
• follow up requests for information
• ask for payment if patients have outstanding debt