Guidance

DVSA privacy notices

Privacy notices for Driver and Vehicle Standards Agency (DVSA) activities and services.

Documents

Driver Certificate of Professional Competence (CPC): privacy notice

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email accessible-formats@dvsa-publishing.zendesk.com. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

These privacy notices explain how DVSA collects, uses and stores your personal information:

  • during activities DVSA carries out
  • when you use some DVSA online services

Most DVSA online services have a privacy notice link at the bottom of the service’s pages. If an online service does not yet have a privacy notice link at the bottom of its pages, it is listed on this page.

The DVSA personal information charter explains more about your rights over your personal data.

Published 25 May 2018
Last updated 8 February 2024 + show all updates
  1. Updated 'DVSA enforcement: privacy notice' to show that DVSA has access to DVLA's Vehicle Services System and that when a vehicle is impounded data will be shared with our impounding and immobilisation contractor.

  2. Added the attachment 'Get added to the dangerous goods adviser list: privacy notice'

  3. Added 'Replace a lost or damaged CBT certificate: privacy notice'

  4. Updated 'DVSA enforcement: privacy notice' to include remote enforcement.

  5. Added the Driver CPC privacy notice. Updated to add that privacy notices for most of DVSA's online services can be accessed by following the privacy notice link at the bottom of the service's page. If an online service does not yet have a privacy notice link at the bottom of its pages, the privacy notice will be listed on this page.

  6. Updated 'Book and manage your driving test: privacy notice' to add a section on automated decision making and profiling.

  7. Added DVSA email alerts: privacy notice.

  8. Added Health and Safety incident reporting: privacy notice.

  9. Updated 'Book and manage your theory test: privacy notice' and 'Book and manage theory tests for your pupils: privacy notice' to add a section on automated decision making and change information about Pearson VUE.

  10. Added DVSA enforcement: privacy notice. Added Operator compliance risk score (OCRS): privacy notice. Updated Approved driving instructor (ADI) registration and services: privacy notice: - removed coronavirus (COVID-19) references - added Automated decision making and profiling section

  11. Updated the 'Why we need it' and 'Where it might go' sections in 'Book and manage your driving test: privacy notice'. Added the 'Automated decision making and profiling' section in 'Driving instructor appeals: privacy notice' .

  12. Added Pass Plus privacy notice.

  13. Updated DVSA CCTV and body-worn cameras: privacy notice: * section 4 'What we do with it' - added information about DVSA using redaction software when the media make requests for recorded material. * added new section 8 'Automated decision making and profiling' - data is not subjected to automated decision making or profiling.

  14. Updated 'Get MOT reminders privacy notice' added how long it can take to remove your data.

  15. Updated the following privacy notices to add a section on automated decision making: - DVSA social media policy - Set up and run an MOT testing station - Become and be an MOT tester - Report a lorry bus or coach driver or company - DVSA intelligence or targeting - DVSA court cases - DVSA counter fraud - DVSA consultations Updated the section 3. Why we need it and section 6. Where it might go because of the end of track and trace in England and Scotland on the following privacy notices: - ADI registration and services - Book and manage your theory test - Book and manage your driving test

  16. Updated the 'Where it might go' section in 'Book and manage your driving test: privacy notice' and 'Approved driving instructor (ADI) registration and services: privacy notice'.

  17. Added 'DVSA training: privacy notice'.

  18. Added 'Disclosure and barring service: privacy notice'.

  19. Updates to: Approved driving instructor (ADI) registration and services: privacy notice - Some minor changes to the way personal data is processed to do with ADI standards checks. Book and manage your driving test: privacy notice - Minor changes to this privacy notice to take into account changes to ADI standards checks. Addition to section four about securely destroying provisional driving licences. DVSA CCTV and body-worn cameras: privacy notice - Changes to ownership of cameras at theory test centres and retention periods of static CCTV cameras. Also, addition of statement around DVSA using suppliers to install, maintain and in some cases monitor CCTV.

  20. Edited the DVSA CCTV and body-worn camera privacy notice to include a link to guidance about how to request your personal information held by DVSA that's come from CCTV or body-worn cameras.

  21. Updated 'Motorcycle training and instructor: privacy notice' Added information about data we collect from: - the person reporting a training incident - the instructor and trainee about the incident - witnesses - police officers who attended the incident - who we may share incident details with.

  22. Updated section 3 ('why we need it') of the 'Approved driving instructor (ADI) registration and services: privacy notice' to add information about supporting your ongoing performance.

  23. Added 'Report someone making or selling unsafe or illegal vehicles or parts: privacy notice'. Updated privacy notice for "Book and manage your theory test: privacy notice' to show that it only applies for tests to 3 September 2021. Added link to privacy notice for new service for tests on or after 4 September 2021.

  24. Updated section 4 ('what we do with it') of the 'DVSA counter-fraud: privacy notice' to add using Microsoft Photos as a way DVSA processes data.

  25. Added 'Report an MOT tester: privacy notice'.

  26. Updated section 3 ('why we need it') of the 'Approved driving instructor (ADI) registration and services: privacy notice' to add 'Update driver details so that they match those on the DVLA database'.

  27. Edited section 6 ‘Where it might go’ of ‘DVSA social media: privacy notice.’ Hootsuite now processes data in the United States of America.

  28. Updated 'Book and manage your driving test: privacy notice.' Edited section 2. What data we need - added the lawful basis for processing as a 'public task.' Edited section 5. How long we keep your data – added new statement saying we will hold “electronic copies of your driving test booking for 7 years.”

  29. Added new notices: Pay a DVSA roadside fine: privacy notice Book and manage driving and riding tests for your pupils: privacy notice Check the MOT history of a vehicle: privacy notice Get MOT reminders: privacy notice Motorcycle training and instruction: privacy notice

  30. Updated the privacy notice for DVSA intelligence and targeting to add information about the service to check an HGV is ready to cross the border. Updated the privacy notice for DVSA International Road Haulage Permits Office to add more information about why we need the data.

  31. Added privacy notices for DVSA intelligence and targeting, DVSA consultations, and social media use.

  32. Updated the privacy notices for booking and managing your driving test and approved driving instructor (ADI) registration and services to add the legal basis for sharing information with NHS Test and Trace.

  33. Updated the privacy notices for booking and managing your driving test and approved driving instructor (ADI) registration and services to add information about sending your information to the NHS Test and Trace Service (Test and Protect in Scotland, and Test, Trace, Protect in Wales) if a DVSA member of staff you had close contact tests positive for coronavirus (COVID-19).

  34. Added information to the privacy notices for theory tests and driving tests about using GOV.UK Notify to send emails and text messages.

  35. Added a privacy notice for driving instructor appeals.

  36. Updated the CCTV and body-worn cameras privacy notice to explain that an external company (Pearson VUE) is the data controller for CCTV in theory test centres.

  37. Updated the privacy notice to give the definition of CCTV and reference that CCTV may be used in staff investigations. Made reference to redaction software to protect the identity of others.

  38. Added a privacy notice for court cases.

  39. Added content about how DVSA share and keep driving test data.

  40. Added approved driving instructor (ADI) registration and services privacy notice.

  41. Added a privacy notice for reporting a lorry, bus or coach driver or company.

  42. Updated the DVSA International Road Haulage Permits Office privacy notice to say that we will share anonymised data with GOV.UK and the Government Digital Service on how you used the site to apply for permits.

  43. Added a privacy notice about counter-fraud.

  44. Added a privacy notice for booking and managing theory tests for your pupils, and updated the privacy notice for the DVSA International Road Haulage Permits Office.

  45. Added a privacy notice about the use of CCTV and body-worn cameras.

  46. Updated the privacy notice for the service to book and manage your driving test to clarify how information is used for research projects.

  47. Added the privacy policy for the DVSA International Road Haulage Permits Office.

  48. Added privacy policies for becoming an MOT tester and setting up an MOT test station.

  49. First published.