The agreed terms of reference for the DVLA review.
These terms of reference outline the scope of the DVLA review which aims to consider the DVLA’s current operation, service offering and change portfolio and make recommendations for a future business strategy.
Documents relating to the DVLA review
- A review of the Driver and Vehicle Licensing Agency, written statement, 8 October 2013
- Launch of review into DVLA to deliver better services, press notice, 8 October 2013