The agreed terms of reference for the DVLA review 2013.
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These terms of reference outline the scope of the DVLA review which aims to consider the DVLA’s current operation, service offering and change portfolio and make recommendations for a future business strategy.
Documents relating to the DVLA review
- A review of the Driver and Vehicle Licensing Agency, written statement, 8 October 2013
- Launch of review into DVLA to deliver better services, press notice, 8 October 2013