Guidance

Delegation of pandemic flu telephony services to NHS England

Arrangements for giving NHS England responsibility for providing a telephony routing service for the National Pandemic Flu Service (NPFS).

Document

Details

This document sets out the arrangements under which the Secretary of State for Health delegates to NHS England responsibility for providing a telephony routing service for the National Pandemic Flu Service (NPFS), which will direct calls from the public to the call centre providers. The arrangements don’t relate to the provision of the call centres themselves.

Published 23 September 2015