Guidance

Decision makers’ guide: Vol 3: Subjects common to all benefits: staff guide

Guidance for DWP decision makers on decision making and appeals.

Documents

DMG Vol 3 Ch 8: Payment of benefit and deductions from benefit

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DMG Vol 3 Ch 9: Overpayments, offsets and recoverability

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DMG Vol 3 Ch 10: Evidence of age, marriage and death

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DMG Vol 3 Ch 11: Living together as husband and wife or as civil partners

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DMG Vol 3 Ch 12: Imprisonment

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DMG Vol 3 Ch 13: Incapacity for work

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DMG Vol 3 Ch 14: Welfare to work

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DMG Vol 3: Ch 15: Earnings for non-income-relelated benefits

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DMG Vol 3 Ch 16: Dependency increases

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DMG Vol 3 Ch 17: Overlapping benefits

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DMG Vol 3 Ch 18: Hospital in-patients

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DMG Vol 3 Ch 19: This chapter is spare

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DMG Vol 3: Amendment 54, October 2017

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DMG Vol 3: Amendment 53, June 2017

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DMG Vol 3: Amendment 52, February 2017

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DMG Vol 3: Amendment 51, June 2016

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DMG Vol 3: Amendment 50, February 2016

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Details

This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.

The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.

DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:

Why we publish this guide

We publish this guide to help people understand how we make decisions.

Information for claimants

Information for claimants about eligibility and how to claim:

Published 1 June 2013
Last updated 9 November 2017 + show all updates
  1. Added revised DMG volume 3, chapters 9, 11, 12, 13 and amendment 54, which lists the amendments.
  2. Added revised DMG volume 3, chapter 15: Earnings for non-income-related benefits - annotated to new DMG memo 21/17.
  3. Added revised DMG volume 3, chapter 15 and amendment 53, which lists the amendments. Also deleted out of date amendments 48 and 49.
  4. Published revised chapters 8, 9, 12 and 17 annotated to memos.
  5. Revised DMG volume 3, chapters 12 and 13, annotated to memos 6, 7 and 8/17.
  6. Added revised chapters 9, 15 and amendment 52, which lists the amendments.
  7. Added revised chapters 8, 12, 13 and 15. The amendments to these PDFs are listed in amendment 51.
  8. Published revised amendment 50 - page 2 - amended abbreviations and statute abbreviations.
  9. Published revised chapter 8, 9 and 17 annotated with new memo 11/16.
  10. Published revised chapters 13, 15, 18 and amendment 50, which lists the amendments.
  11. Replaced chapter 2: Imprisonment - annotated to DMG memo 6/16.
  12. Added revised chapters 8, 10, 15, 16 and 18. The amendments to these PDFs are listed in amendment 49.
  13. Replaced chapter 15 annotated with new memo 20/2015.
  14. Added revised chapters 15, 16 and 17. The amendments to these PDFs are listed in amendment 48.
  15. Published revised chapter 15 annotated with new relevant memos 6 to 12/15.
  16. Replaced chapter 15 annotated with new memo 5/2015.
  17. Added revised chapters 8, 10, 11, 15, 16 and amendment 47. The amendments to these PDFs are listed in amendment 47.
  18. Added revised chapters 10 and 16 annotated to memos 35 to 37.
  19. Published revised chapter 8 annotated with new memos 33 and 34/14.
  20. Added revised chapters 11, 13 and amendment 46.
  21. Added amended chapters 9 and 16 and new amendment 46.
  22. Added revised chapters 8, 9, 10, 11, 15, 16 and amendment 45. Amendments to these PDFs are listed in amendment 45.
  23. Added revised chapters 8, 9, 10, 11, 13, 15, 16, 17. The amendments to these PDFs are listed in amendment 44 - also added.
  24. Amended DMG Vol 3 Ch 9 and added amendment 43 - further clarification of the guidance relating to the imposition of Civil Penalties.
  25. First published.