GOV.UK
Guidance
Decision makers’ guide: Vol 3: Subjects common to all benefits: staff guide
Guidance for DWP decision makers on decision making and appeals.
Documents
Details
This guidance is for DWP staff who make decisions about benefits and pensions. It helps them make decisions that are accurate and consistent.
The introduction of Universal Credit and Personal Independence Payment affects the guidance DWP staff use.
DWP decision makers now use Advice for decision making (instead of the DMG) for decisions that involve:
- Universal Credit
- Personal Independence Payment
- contribution-based Jobseeker’s Allowance and contribution-based Employment and Support Allowance for people who are eligible for Universal Credit
Why we publish this guide
We publish this guide to help people understand how we make decisions.
Information for claimants
Information for claimants about eligibility and how to claim:
Published 1 June 2013
Last updated 20 February 2019 + show all updates
Last updated 20 February 2019 + show all updates
- Revised DMG volume 3 chapter 10: Evidence of age, marriage and death, annotated to DMG memo 2/19.
- Added revised DMG volume 3 chapter 16 with amendments listed in amendment 56.
- Revised DMG chapter 16 - update to chapter 16222.
- Revised DMG volume 3, chapters 8, 9, 12, 15, 17 and amendment 55, which lists the amendments.
- Added revised DMG volume 3, chapters 9, 11, 12, 13 and amendment 54, which lists the amendments.
- Added revised DMG volume 3, chapter 15: Earnings for non-income-related benefits - annotated to new DMG memo 21/17.
- Added revised DMG volume 3, chapter 15 and amendment 53, which lists the amendments. Also deleted out of date amendments 48 and 49.
- Published revised chapters 8, 9, 12 and 17 annotated to memos.
- Revised DMG volume 3, chapters 12 and 13, annotated to memos 6, 7 and 8/17.
- Added revised chapters 9, 15 and amendment 52, which lists the amendments.
- Added revised chapters 8, 12, 13 and 15. The amendments to these PDFs are listed in amendment 51.
- Published revised amendment 50 - page 2 - amended abbreviations and statute abbreviations.
- Published revised chapter 8, 9 and 17 annotated with new memo 11/16.
- Published revised chapters 13, 15, 18 and amendment 50, which lists the amendments.
- Replaced chapter 2: Imprisonment - annotated to DMG memo 6/16.
- Added revised chapters 8, 10, 15, 16 and 18. The amendments to these PDFs are listed in amendment 49.
- Replaced chapter 15 annotated with new memo 20/2015.
- Added revised chapters 15, 16 and 17. The amendments to these PDFs are listed in amendment 48.
- Published revised chapter 15 annotated with new relevant memos 6 to 12/15.
- Replaced chapter 15 annotated with new memo 5/2015.
- Added revised chapters 8, 10, 11, 15, 16 and amendment 47. The amendments to these PDFs are listed in amendment 47.
- Added revised chapters 10 and 16 annotated to memos 35 to 37.
- Published revised chapter 8 annotated with new memos 33 and 34/14.
- Added revised chapters 11, 13 and amendment 46.
- Added amended chapters 9 and 16 and new amendment 46.
- Added revised chapters 8, 9, 10, 11, 15, 16 and amendment 45. Amendments to these PDFs are listed in amendment 45.
- Added revised chapters 8, 9, 10, 11, 13, 15, 16, 17. The amendments to these PDFs are listed in amendment 44 - also added.
- Amended DMG Vol 3 Ch 9 and added amendment 43 - further clarification of the guidance relating to the imposition of Civil Penalties.
- First published.