Guidance

CWA detailed user guides

Further guidance and information on how to submit a legal aid claim using contracted work and administration (CWA) on LAA online.

Documents

CWA - getting started

CWA user guide admin

CWA submissions

CWA troubleshooting guide

Activity management reports

Bulkload submissions

Bulkload spreadsheet user guide

Contract acceptance user guide

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

How to allocate the designated signatory role

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If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

Includes step-by-step guidance on how to make the best use of the CWA, including:

  • how to make monthly submissions and view submission history
  • how to bulkload submission data, even with an incompatible case management system
  • how to set up new user accounts
  • how to resolve error messages when submitting online
  • how to view outcome data submitted to the LAA
  • how to view, accept, reject or query new contract offers

CWA codes guidance

Published 1 June 2014
Last updated 26 March 2015 + show all updates
  1. New versions of CWA submissions, CWA troubleshooting guide and Bulkload spreadsheet user guide added.
  2. Contract acceptance user guide and how to allocate the designated signatory role guide published.
  3. Updated guides added
  4. New guides added
  5. First published.