Legal aid – guidance

CWA quick guides

Brief guides to help you with specific contracted work and administration (CWA) functions when submitting controlled work legal aid claims.

Documents

Get the most from LAA online

LAA online: first-time log in

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Register a new user for LAA online

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Overview of user roles

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Viewing previous submissions

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

CWA email notifications

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Submitting bulkload CMS

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Submitting bulkload spreadsheet

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Bulkload troubleshooting

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Civil line-by-line submissions

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Crime line-by-line submissions

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Civil line-by-line immigration providers

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Nil submissions: immigration

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

CWA nil submissions

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Manage returning clients and claim omissions

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Running activity management reports

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Viewing contracts schedules

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Forgotten password

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Mediation line by line submissions

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If you use assistive technology (eg a screen reader) and need a version of this document in a more accessible format, please email web.comments@justice.gsi.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Detail

Short guides, screen shots and quick explanations of common CWA processes, including:

  • get the most from LAA online, first-time log in, register new user, overview of user roles, viewing previous submissions
  • CWA notifications
  • bulkload CMS, submit using the spreadsheet, troubleshooting
  • civil and crime line-by-line submissions
  • nil submissions, including immigration
  • manage returning clients and claim omissions
  • running activity management reports
  • viewing contracts schedules

For more in-depth help, eg if you’re a first-time CWA user, refer to the detailed user guides.