Research and analysis

Confidence in using public transport during coronavirus (COVID-19)

In-depth research, conducted in 2021, into attitudes to public transport use during the coronavirus (COVID-19) pandemic.

Documents

Confidence in public transport: summer 2021

Request an accessible format.
If you use assistive technology (such as a screen reader) and need a version of this document in a more accessible format, please email webmasterdft@dft.gov.uk. Please tell us what format you need. It will help us if you say what assistive technology you use.

Details

This report summarises the findings of research into attitudes to using public transport during the coronavirus (COVID-19) pandemic. The research aimed to understand:

  • the public’s experience of using public transport during the third national lockdown
  • the public’s level of confidence in public transport during and after the third national lockdown
  • how public health measures affect confidence in using public transport

The research consisted of 8 online focus groups with the general public and 10 in-depth interviews with disabled passengers undertaken by Ipsos MORI on behalf of the Department for Transport.

The fieldwork took place between 26 May and 10 June 2021.

Published 3 February 2022