Transparency data

Complaints about DWP: financial year 2024 to 2025

The number of complaints about the Department for Work and Pensions (DWP) from 1 April to 31 December 2024.

• From: Department for Work and Pensions
• Published: 27 September 2024
• Last updated: 26 June 2025
  Show all updates

  1. 26 June 2025

     Updated data on Complaints about DWP: financial year 2024 to 2025. This also now includes statistics up to 31 March 2025.

  2. 27 March 2025

     Updated data on Complaints about DWP: financial year 2024 to 2025. This also now includes statistics up to 31 December 2024.

  3. 17 December 2024

     Updated data on Complaints about DWP: financial year 2024 to 2025. This also now includes statistics up to 30 September 2024.

  4. 27 September 2024

     First published.

Applies to England, Scotland and Wales

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Complaints about DWP: financial year 2024 to 2025

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This publication records the number of complaints received:

• by DWP
• about DWP by the Independent Case Examiner (ICE)