Recent investigations and enforcement actions carried out by the Claims Management Regulator.
Recent action and live investigations carried out by the Claims Management Regulator against claims management companies. Contains detailed information about:
- payment protection insurance claims handling
- actions on nuisance calls and texts
- monitoring the personal injury referral fee ban
- insurance fraud operations
For more information about the regulator’s approach to enforcement, read the enforcement policy.
For information on how and when we publish information about enforcement decisions, please read our publication policy.