Personal information charter

How the Veterinary Medicines Directorate treats your personal information and how to check what details are held on file.

Personal information charter

This information charter sets out the standards you can expect from the Veterinary Medicines Directorate when we collect, hold or use your personal information. It sets out the VMD’s commitment to the responsible handling and security of personal data. Your privacy is important to us and protected in law through the General Data Protection Regulation (GDPR), the Data Protection Act 2018 (DPA 2018), and the Law Enforcement Directive. We must provide you with information setting out how we process your personal data. This is set out in this information charter.

VMD Personal Information Charter (PDF, 440KB, 6 pages)

Privacy Notices

You can get more information about what we use personal information for under Privacy Notices. These privacy notices explain in more detail how we will handle your data in specific circumstances:

  • applications for Special Import Certificates (SIC), Special Treatment Certificates (STC), Wholesale Dealer Import Certificates (WDIC) and Research Import certificates (RIC)
  • for personal data processed for the administration of Pharmacovigilance
  • for personal data processed for Microchip Surveillance
  • for personal data processed for Inspections
  • for employees, workers and contractors (UK)
  • for the VMD’s Service Desk supporting VMD IT Services