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699 documents

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Government Digital Service

  • Submit monthly contributions for NHS Pension Scheme beta assessment

    The report for the beta assessment of NHS' Submit Monthly Contributions for NHS Pension Scheme on 5th July 2018.

  • The Multiplication Tables Check beta assessment

    The report from the Beta assessment for the Department of Education's Multiplication Tables Check on the 26th of July 2018.

  • The GovTech Catalyst challenge process

    GovTech Catalyst challenges help public sector bodies take advantage of new and emerging technology - find out how the challenge and competition process is run.

  • Round 3 GovTech Catalyst challenges announced today

    Tech firms can pitch innovative solutions to these crowdsourced public sector challenges.

  • GovTech Catalyst round 3: submitted challenges

    List of all challenges submitted by public sector bodies to round 3 of the GovTech Catalyst.

  • Agile tools and techniques

    How and when to use standups, retrospectives, sprint planning, team reviews, user stories, the backlog, and team walls.

  • 7 Lenses maturity matrix

    This tool allows teams to assess the progress of their transformation programme and identify which areas need more attention.

  • Share a concern, make a complaint on care alpha assessment

    The report from the alpha assessment for Care Quality Commission's share a concern on care service on 7th November 2017.

  • Manage Your Loan alpha assessment

    The report for the alpha assessment for Student Loans Company's Manage Your loan service on 25 July 2018.

  • Record MOT test results live reassessment

    The report from the live reassessment for DVSA's Record MOT Test Results on 30 October 2018.

  • Register a Vehicle Electronically beta assessment

    The report from the beta assessment for DVLA's register a vehicle electronically service on 20th November 2018.

  • Apply for a Blue Badge beta assessment

    The report from the beta assessment for DfT's Apply for a Blue Badge service on 4th December 2018.

  • Open standards for government

    Information about the open standards chosen for use in government technology.

  • Measuring success

    How to use data to improve your service: measuring, reporting, analytics tools and techniques.

  • Communities

    Connect with practitioners across government: discussions, blogs and resources.

  • GOV.UK Verify: IPV Operations Manual (redacted)

    Instructions for identity providers on how to provide identity proofing services in line with Good Practice Guides (GPGs) 44 and 45.

  • Designing for different browsers and devices

    How to test your service for different browsers and devices: user needs, verified browsers, adapting to change.

  • Creating and updating pages

    How to create, edit and tag content in Whitehall publisher.

  • How to publish on GOV.UK

    Guidance for government editors and publishers about how to create and edit documents and organisation pages.

  • How to install network infrastructure in shared buildings

    This guidance is for service providers or government departments who install networking technologies in government shared buildings, known as hub buildings.

  • Using Open Document Formats (ODF) in your organisation

    This guidance is an introduction to the Open Document Format (ODF) standard and how you can select ODF-compliant solutions.

  • Introducing GOV.UK Verify

    GOV.UK Verify is a secure way to prove who you are online.

  • Telling users about changes resulting from the UK leaving the EU

    How to plan and create guidance content about a change to a policy, scheme or process so that users know what they must do and when.

  • Content design: planning, writing and managing content

    Planning and managing digital content to meet the needs the public has of government.

  • Deciding on priorities

    Why using a prioritisation method is important and how to choose one.

  • Identity proofing and authentication

    Guidance on how to prove someone’s identity or give them access to your service or organisation.

  • A to Z

    The Government Digital Service style guide covers style, spelling and grammar conventions for all content published on GOV.UK, arranged alphabetically.

  • Style guide

    The Government Digital Service (GDS) style guide covers style points for content.

  • Prosperity Fund FCO programme summaries: global

    This page provides summaries of Cross-Government Prosperity Fund global and sector programmes that the Foreign and Commonwealth Office delivers.

  • GovTech Catalyst information

    Information about the GovTech Catalyst process, current challenges and competitions, news and historical data.

  • Accessibility and assisted digital

    Help and encourage people to use your service: accessibility, assisted digital, user support.

  • Running your service in a sustainable way

    Managing and planning for all the resources you need to make to run a service smoothly from public beta phase and beyond.

  • What each role does in a service team

    Skills a service team needs to deliver a successful user-focused service.

  • Publishing accessible documents

    How to choose an accessible format and make non-HTML documents meet accessibility standards.

  • Service Standard Reports

    A list of service assessments and self certifications

  • Blogging

    How and when to publish a blog.

  • GOV.UK Notify wins Civil Service Operational Excellence Award

    The team that runs GOV.UK Notify, GDS’s notifications platform used across the public sector, has won the Operational Excellence Award in this year’s Civil Service Awards.

  • Designing good government services: an introduction

    The characteristics of a good service, including making things as clear and straightforward as possible for users.

  • GovTech Catalyst round 3 live question and answer session

    The GovTech Catalyst team held a webinar on 26 October 2018 to answer questions from prospective round 3 challenge owners.

  • User research

    Understand user needs: plan research, prepare for sessions, share and analyse findings.

  • Getting informed consent for user research

    Legal and consent requirements when doing user research.

  • Managing user research data and participant privacy

    How to manage participant data in a way that meets privacy laws.

  • Central government websites

    This document collection brings together reports and data relating to open central government websites.

  • Open central government websites - September 2018

    This page provides a list of central government open websites.

  • Groups

    Types of groups, creating and editing groups.

  • Request a thing

    Ask the Government Digital Service for publishing access, advice, training or to create something new.

  • Support for government publishers

    Information about how to contact the Government Digital Service (GDS) to request or report something.

  • Register for and manage the PSN DNS

    Use the PSN DNS to continue reaching PSN services after you stop using GCF Core Services.

  • Tables and graphs

    How to include tables, graphs and bar charts in your pages.

  • How to contact GDS

    How to contact the Government Digital Service (GDS) if you're a government publisher.

  • Content types

    When and how to use the GOV.UK formats.

  • Understanding WCAG 2.1

    Using the WCAG 2.1 design principles and guidelines to build accessible services.

  • Agile delivery

    How to work in an agile way: principles, tools and governance.

  • GovTech Catalyst challenge owner responsibilities

    Public sector organisations that submit a GovTech Catalyst challenge must agree to meet all the challenge owner responsibilities.

  • GovTech Catalyst privacy notice

    Find details here about the GovTech Catalyst privacy policy and how we collect and process your data.

  • Submit an innovation challenge for the GovTech Catalyst round 3

    Public sector organisations can submit service delivery and operational challenges for the next GovTech Catalyst competitions from today until 12 November.

  • How to submit a GovTech Catalyst challenge

    How public sector bodies can submit a challenge for the £20 million GovTech fund.

  • Make better use of data

    Consider how to minimise data collection and reuse data to avoid duplication of datasets.

  • List of .gov.uk domain names

    The list of .gov.uk domain names.

  • Digital Outcomes and Specialists suppliers' guide

    How to sell digital outcomes, specialists and user research services to government on the Digital Outcomes and Specialists framework.

  • Digital Outcomes and Specialists buyers' guide

    How to find digital outcome, specialist and user research services on the Digital Outcomes and Specialists framework.

  • Digital Outcomes and Specialists templates and legal documents

    Templates and legal documents to help you buy and supply Digital Outcomes and Specialists services on the Digital Marketplace.

  • How to shortlist Digital Outcomes and Specialists suppliers

    How to reduce the number of suppliers you need to evaluate by shortlisting or ‘sifting’.

  • How to award a contract when you buy services

    How to award a contract when you buy services through the Digital Marketplace.

  • Digital Outcomes and Specialists 3 framework agreement

    This framework agreement is between the Crown Commercial Service (CCS) and a Digital Outcomes and Specialists 3 supplier.

  • How Digital Marketplace suppliers have been evaluated

    How suppliers apply to get on the Digital Marketplace.

  • Digital Outcomes and Specialists 3 call-off contract

    This contract is between a public sector buyer and a Digital Outcomes and Specialists 3 supplier.

  • GDS communications strategy: 2018 to 2019

    This document sets out how the Government Digital Service (GDS) communications and engagement strategy seeks to engage people in the work of GDS.

  • Organising and grouping content on GOV.UK

    When to use the different options for grouping content on GOV.UK: topics, mainstream browse and collections.

  • Unpublishing and withdrawing ('archiving')

    How and when to remove or retire content from GOV.UK.

  • The cross-government transformation programme

    Guidance, tools, and research for people working on transformation projects in government.

  • 7 Lenses of Transformation

    This tool gives a consistent framework and common language for designing and evaluating large government transformation projects.

  • Make your public sector website or app accessible

    How to make your public sector website or mobile app more inclusive and meet accessibility standards

  • Plan user research for your service

    Planning user research activities for each development phase helps you design a service that meets the needs of your users.

  • Accessibility of public sector websites and apps: new duties and regulations

    New regulations to make public sector websites and apps accessible to everyone, especially users with disabilities.

  • GovTech Catalyst round 2: submitted challenges

    List of all challenges submitted by public sector bodies to round 2 of the GovTech Catalyst.

  • Data Science Accelerator Programme

    Programme introduction, dates, eligibility, how to apply and how to become a programme mentor.

  • Assisted digital support: an introduction

    An introduction to providing assisted digital support for government services, what assisted digital support is, and the people you need to support.

  • Encouraging people to use your service online

    How to attract users, increase digital take up and promote your online service.

  • Digital Outcomes and Specialists framework sales (up to 31 July 2018)

    The total value of sales through the Digital Outcomes and Specialists framework.

  • Digital Services framework sales (up to 31 July 2018)

    The total value of sales through the Digital Services framework.

  • Digital Marketplace sales

    Latest sales figures for the Digital Marketplace.

  • G-Cloud framework sales (up to 31 July 2018)

    The total value of sales through the G-Cloud framework.

  • Almost half of government digital spend now goes to SMEs

    The latest figures from Digital Marketplace show that almost half of all spend went directly to small and medium-sized enterprises

  • Images and videos

    Format and upload an image to GOV.UK.

  • Links

    Adding links to content, making them accessible and GOV.UK's external linking policy.

  • What to do and when for Digital Outcomes and Specialists 3

    Provisional timetable and how to apply.

  • Digital Marketplace suppliers' guide

    How to sell cloud technology and digital specialist services to government on the Digital Marketplace.

  • Technology innovation in government survey

    A survey of current activity in emerging technologies across government, with recommendations for future central government support and coordination.

  • Government innovation and emerging technology underlying data set

    This data supports the innovation survey showing the state of cross-government emerging technology use.

  • Social media playbook

    This playbook explains how we use social media at GDS.

  • How to run a session at the GDS user research lab

    Find out how to manage a user research session you've booked at the GDS lab, including dealing with participants and recording your session.

  • Book the GDS user research lab

    The Government Digital Service (GDS) has a state of the art user research lab which is open for any public sector research into projects and services.

  • Design

    Naming, structuring and scoping your service, prototyping, using design patterns.

  • Making your service more inclusive

    Making sure everyone who needs your service can use it as easily as possible.

  • Apply for, replace or renew a tachograph driver card/company card alpha assessment

    The report from the alpha assessment for DVLA's apply for, replace or renew a tachograph driver card/company card service on 8 April 2018.

  • Close a company beta assessment

    The report from the beta assessment for Companies House's close a company service on 5 April 2018.

  • Claim a power of attorney refund - beta

    The report from the beta assessment for OPG’s Claim a power of attorney refund service on 7 December 2017.

  • GOV.UK design system alpha reassessment

    The report from the alpha reassessment for GDS's GOV.UK design system service on 31 August 2017.

  • Direct debit online payment service alpha assessment

    The report from the alpha assessment for HMRC's direct debit online payment service on 26 June 2018.