This inspection examined the efficiency, effectiveness and consistency of FES delivered by UKVI through its streamlined and digitised UK Visa and Citizenship Application Service (UKVCAS) in-country, Home Office SSCs and Visa Application Centres (VACs) overseas.
What Independent Chief Inspector of Borders and Immigration does
The Independent Chief Inspector of Borders and Immigration monitors and reports on the efficiency and effectiveness of the immigration, asylum, nationality and customs functions carried out by the Home Secretary and by officials and others on her behalf. The Chief Inspector is a public appointee and independent from government, his reports are laid before Parliament.
ICIBI is an independent monitoring body of the Home Office.
In line with Government Covid 19 advice to work from home where possible, the Chief Inspector and his staff are not currently based at Globe House. Please ensure you contact us via email only as conventional mail will not be opened and processed until staff return to office based working.
Please note the Chief Inspector and his staff are not part of the Home Office or the UK Immigration or customs system and cannot give advice or assistance on any immigration or customs issue or application. We are not able to advise of any direct contact details for the Home Office other than the general contact number of 020 7035 4848.
General Data Protection Regulation - Data Protection Officer
ICIBI 5th Floor Globe House 89 Eccleston Square London SW1V 1PN United Kingdom