Miscellaneous Payments Team


Call HMRC for help with payments for miscellaneous tax, penalties and enquiry settlements.

Only use call this number for payments not covered in the GOV.UK guides for paying HMRC and if the payment reference on your payslip is 14 or 15 characters long and starts with an ‘X’.

0300 200 3854

Opening times:

8am to 8pm, Monday to Friday
8am to 4pm, Saturday

Closed Sundays and bank holidays

Find out about call charges


Write to HMRC for help with payments for tax, penalties and enquiry settlements that have a reference beginning with an ‘X’.

You don’t need to include a street name, city name or PO box when writing to this address.

DMB 601
United Kingdom