Charities and Community Amateur Sports Clubs: enquiries

Contact HMRC if your Charity or Community Amateur Sports Club needs help on Gift Aid, Payroll Giving, tax reliefs, VAT or completing a Company or Self Assessment tax return.

Online

Send a general enquiry about charities and Community Amateur Sports Clubs (CASCs)

Send a charities and VAT query if you’re a charity

Send a charities and VAT query if you are a business that supplies to charities

If HMRC needs to contact you about anything they’ll reply by phone or post.

Phone

Call HMRC to order ChR1 forms and continuation sheets and get advice on:

  • applying for recognition as a charity for tax and Gift Aid purposes
  • VAT reliefs for charities
  • VAT reliefs for disabled and older people
  • registering a CASC
  • completing a Company or Trust and Estate Tax Return if you’re a charity or CASC
  • Gift Aid, Payroll Giving and making a repayment claim

Telephone: 0300 123 1073

Opening times: Monday to Friday, 8:30am to 5pm. Closed bank holidays.

Find out about call charges

Post

Write to HMRC for help with charities and CASC enquiries.

You do not need to include a street name or PO box when writing to this address. Include your HMRC reference number when you write, so your enquiry can be dealt with quickly.

Couriers should use a different address.

Charities, Savings and International 2
HM Revenue and Customs
BX9 1BU
United Kingdom

Guidance

HMRC contacts

Updates to this page

Published 14 May 2025
Last updated 24 October 2025 show all updates
  1. Links to online forms for contacting HMRC have been updated.

  2. First published.