Border Force and the police, in partnership with the Aircraft Owners & Pilots Association, have developed a new web-based system for the submission of General Aviation Reports (GAR).
The web-based system allows pilots, operators and owners to report quickly and easily to Border Force and the Police their arrival details for international and Common Travel Area journeys to and from the UK.
Improving customer service
The system is part of Border Force’s work to modernise and improve its customer service through the use of web-based technology.
The new online service means GAR information only needs to be submitted once to be received by Border Force and the police. It will also help reduce incorrect completion – addressing two long-term issues for the aviation community, Border Force and the police.
Following registration, pilots will be able to use the online system free of charge. The information will be sent safely and securely and pilots will receive a confirmation email with a unique reference number each time they successfully submit a GAR.
The system is available to everyone and can be accessed via the Aircraft Owners & Pilots Association website or by downloading a new smartphone app available at Google Play.
Border Force is talking with other associations to help develop similar web-based systems.
Eventually, it is anticipated that Border Force and the police will only accept aviation reports from approved systems. In the meantime, reports can continue to be submitted by email or fax.
More information can be found on the Gov.UK website.